The Response I got from X Bats

[bigjimsguitars]

I hope this link works as it's to my emal:

http://us.f820.mail.yahoo.com/ym/ShowLetter?MsgId=3962_2404122_134529_1860_5194_0_5 957_15732_3526407995&Idx=0&YY=10908&y5beta=yes&y5beta=yes&inc=25&order=down&sort=date&pos=0&view=a&head=b&box=Inbox

[bigjimsguitars]

Great Public Relations at it's best!!!

[bigjimsguitars]

I didn't realize it would show all of the info my my account, i.e. access to my email....please be respectfull and read only the intended message!!!!

[bigjimsguitars]

Date:Sun, 11 Nov 2007 11:47:51 -0800From:"X Bats" <CustomerService@XBats.com> http://us.i1.yimg.com/us.yimg.com/i/us/pim/el/abook_add_1.gifAdd to Address Book (javascript:document.frmAddAddrs.submit()) http://us.i1.yimg.com/us.yimg.com/i/nt/ic/ut/bsc/txtmess12_1.gifAdd Mobile Alert (http://us.f820.mail.yahoo.com/ym/ShowLetter?MsgId=3962_2404122_134529_1860_5194_0_5 957_15732_3526407995&Idx=0&YY=7709&y5beta=yes&y5beta=yes&inc=25&order=down&sort=date&pos=0&view=a&head=b&box=Inbox#)Subject:Re: Eric Gagne X Bat Model 16To:"ernest mead" <bigjimsguitars@sbcglobal.net> #message396224041221345291860519405957157323526407 995 { overflow:auto; visibility:hidden }
YAHOO.Shortcuts.hasSensitiveText = true;YAHOO.Shortcuts.sensitivityType = ["adult"];YAHOO.Shortcuts.doUlt = false;YAHOO.Shortcuts.location = "us";YAHOO.Shortcuts.lang = "us";YAHOO.Shortcuts.document_id = 0;YAHOO.Shortcuts.document_type = "";YAHOO.Shortcuts.document_title = "";YAHOO.Shortcuts.document_publish_date = "";YAHOO.Shortcuts.document_author = "";YAHOO.Shortcuts.document_url = "";YAHOO.Shortcuts.document_tags = "";YAHOO.Shortcuts.annotationSet = {"lw_1194811370_0": {"text": "CustomerService@XBats.com","extended": 0,"startchar": 765,"endchar": 789,"start": 765,"end": 789,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 1,"type": ["shortcuts:/us/instance/identifier/email_address"],"category": ["IDENTIFIER"],"context": "anymore X bats X Bats CustomerService@XBats.com wrote We don\x27t give out" },"lw_1194811370_1": {"text": "Eric Gagne","extended": 0,"startchar": 1300,"endchar": 1309,"start": 1300,"end": 1309,"extendedFrom": "","predictedCategory": 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www.XBats.com This e-mail is" },"lw_1194811370_10": {"text": "www.XBats.com","extended": 0,"startchar": 4309,"endchar": 4321,"start": 4309,"end": 4321,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 1,"type": ["shortcuts:/us/place/virtual/web_site"],"category": ["IDENTIFIER"],"context": "702 974-0695 E-mail CustomerService@XBats.com URL www.XBats.com This e-mail is intended only" }};YAHOO.Shortcuts.overlaySpaceId = "97546169";YAHOO.Shortcuts.hostSpaceId = "97546168";It’s not our job to identify memorabilia. From our experience 99% off it is fake and we don’t need to waste our time to help the suckers out there remain suckers. Frankly, it’s people who have attitudes like yours that prompted us to have this policy.

By the way, when did you last purchase an X Bat?


on 11/11/07 11:40 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:


Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!

X Bats <CustomerService@XBats.com> wrote:

We don’t give out that information, sorry. We only do this for customers who buy bats from us.


on 11/10/07 9:00 PM, bigjimsguitars@sbcglobal.net at bigjimsguitars@sbcglobal.net wrote:



Hi:

I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered.

Thanks in advance,

Jim



http://us.f820.mail.yahoo.com/ya/download/us/ShowLetter?box=Inbox&MsgId=3962_2404122_134529_1860_5194_0_5957_15732_3 526407995&bodyPart=2&YY=17796&y5beta=yes&y5beta=yes&order=down&sort=date&pos=0&view=a&head=b&Idx=0
X Bats
A Nevada Corporation
9577 Gold Cup Circle
Las Vegas, NV 89117
Tel: (702) 419-0404- Order Line Only- Do not call for Customer Service
FAX: (702) 974-0695
E-mail: CustomerService@XBats.com
URL: www.XBats.com (http://www.xbats.com/)

This e-mail is intended only for the above named addressee/s. The contents of the e-mail and any attached files are confidential and may be legally privileged. If you have received this e-mail in error you must not copy, forward, disclose the information contained in it, or otherwise use it in any way. Please notify the sender immediately and then delete the e-mail, and any attachments.





http://us.f820.mail.yahoo.com/ya/download/us/ShowLetter?box=Inbox&MsgId=3962_2404122_134529_1860_5194_0_5957_15732_3 526407995&bodyPart=3&YY=17796&y5beta=yes&y5beta=yes&order=down&sort=date&pos=0&view=a&head=b&Idx=0
X Bats
A Nevada Corporation
9577 Gold Cup Circle
Las Vegas, NV 89117
Tel: (702) 419-0404- Order Line Only- Do not call for Customer Service
FAX: (702) 974-0695
E-mail: CustomerService@XBats.com
URL: www.XBats.com (http://www.xbats.com/)

This e-mail is intended only for the above named addressee/s. The contents of the e-mail and any attached files are confidential and may be legally privileged. If you have received this e-mail in error you must not copy, forward, disclose the information contained in it, or otherwise use it in any way. Please notify the sender immediately and then delete the e-mail, and any attachments.



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DeleteReplyForwardSpamMove...

[bigjimsguitars]

Sorry about the above entry and I didn't think it was going to be a bunch of headers as I merely did a cut and paste...

I have asked for an administrator to edit or remove...

The bottom line is that all I did was try to get some information from X Bats and got someone in CS who thinks Game Used Collectors are stupid and have IQ's less than 30 and that 99% of the stuff is fake...great attitude and public relations!!!

[bigjimsguitars]

AXXhole, maybe, moron, nope! You’ve got that one all to yourself and your Used Community Club.


on 11/11/07 12:05 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:



Sounds like I need to call someone in person on Monday....what an aXXhole you are!


X Bats <CustomerService@XBats.com> wrote:

Sounds like a club for a whole bunch of morons buying bogus stuff from guys who have IQs in the mid thirties. The Used Community. Apt name.



on 11/11/07 11:57 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:




You guys are too much, what great Public Relations....I will pass your email on to the Game Used Community!


X Bats <CustomerService@XBats.com> wrote:



It’s not our job to identify memorabilia. From our experience 99% off it is fake and we don’t need to waste our time to help the suckers out there remain suckers. Frankly, it’s people who have attitudes like yours that prompted us to have this policy.


By the way, when did you last purchase an X Bat?



on 11/11/07 11:40 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:





Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!


X Bats <CustomerService@XBats.com> wrote:




We don’t give out that information, sorry. We only do this for customers who buy bats from us.



on 11/10/07 9:00 PM, bigjimsguitars@sbcglobal.net at bigjimsguitars@sbcglobal.net wrote:






Hi:


I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.


Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered.


Thanks in advance,


Jim

[cigarman44]

I knew there was a good reason I dont have any X Bats in my collection. Aside from them selling player versions to the public now I have another reason!

[bigjimsguitars]

I paid about $140.00 shipped for an Eric Gagne X-Bat and it actually has one discernible ball mark and some rack marks and such. I was just merely trying to get a time line to attempt to photo-match and got a bunch of attitude from some obviously person who either hates his job or those who collect GU, or both.

Yes, it's scary that they would offer the General Public Player Model bats that for what they tell you on their website are exactly the same....

[brianborsch]

I have also tried to contact them and I get the same response. They are probably THE WORST BAT COMPANY IN REGARDS TO CUSTOMER SERVICE and not to mention they have no security measures to prevent fraudulent bats from hitting the market. In fact, it seems that they are willing to see the bats that players get just to make money since no other companies do that.

They have sucky ownership, their bats look generic, and hopefully they go out of business sometime soon.

[bigjimsguitars]

I have also tried to contact them and I get the same response. They are probably THE WORST BAT COMPANY IN REGARDS TO CUSTOMER SERVICE and not to mention they have no security measures to prevent fraudulent bats from hitting the market. In fact, it seems that they are willing to see the bats that players get just to make money since no other companies do that.

They have sucky ownership, their bats look generic, and hopefully they go out of business sometime soon.

I'm amazed that a company can exist with such a piss poor attitude to the public. I too wish them a swift demise and know that I will not be buying another X bat unless it is personally handed to me from the actual player and that is after I tell the player what a bunch of hapless losers they are!

[tym]

Thats too bad. Earlier this year I bought a Bonds autographed Xbat from Bonds Auth. I emailed XBats and asked in 2007 if he had ordered any, they gave me the order history and number of bats and confirmed it was made for him for game use. It was a good experiance.
Regards,
Ty

[gameused]

I have also tried to contact them and I get the same response. They are probably THE WORST BAT COMPANY IN REGARDS TO CUSTOMER SERVICE and not to mention they have no security measures to prevent fraudulent bats from hitting the market. In fact, it seems that they are willing to see the bats that players get just to make money since no other companies do that.

They have sucky ownership, their bats look generic, and hopefully they go out of business sometime soon.


Brian,

Not sure who you spoke with in customer service but I just e-mailed them last night about their W.S. bats for sale on their website and got a timely response today.

X-bats stated that the player model bats being sold on their web site will have Pro Trophy on the barrel and the pro players game bats have Pro Model.

Also I noticed that Manny Ramirez bats from the ALCS and World Series dont have the team name branded on the bat like the ones offered on the web site

Bobby

[bigjimsguitars]

They are full of it....look at the WS bats they are offering to the public, it clearly says Pro Model and Not Pro Thophy...

I'm not the only person who has received an angry reply from them!

For the record, my Gagne bat says Pro Model, but if you read between the lines of the emails I got back from them, 99% of the game used stuff is crap that has their moniker on it....gee, why would they say that!

[bigjimsguitars]

Is it me or does it seem that X Bats have no problem making you the exact same bat as the pro's order so it would be all to easy to pass it off as a gamer. Then when you inquire about them they blow you off and say, hey you are a moron and that 99% of the stuff being sold as X Bats isn't game used...

They should be proactive and provide the public with good information instead of to continue to sell the exact same bat to the public...

Gee, I would love to order some nice jersey's with pro tagging and in effect that is exactly what they are doing for profit, not cool at all....

[gameused]

They are full of it....look at the WS bats they are offering to the public, it clearly says Pro Model and Not Pro Thophy...

I'm not the only person who has received an angry reply from them!

For the record, my Gagne bat says Pro Model, but if you read between the lines of the emails I got back from them, 99% of the game used stuff is crap that has their moniker on it....gee, why would they say that!

bigjim,

Where does it "clearly" say pro model on the W.S. bats listed on the X-bat website??? Also the exact bat pictured may be different from the ones being produced and sold, which I think will have Pro Trophy below the 2007 World Series.

Heres an X-bat of Carl Crawford with Pro Maple 34 on the barrel. Thats how the pro players bats are labled.

Bobby

[b.heagy]

Obviously the person you engaged with has a negative attitude and is probably unhappy with their job anyway. I would not condemn the company for one persons negative outlook. I would simply go to the higher authority and explain the situtation and see if they will rectify it. If they don't then I would certainly cease all business concerning that company. I would definatly give the "higher ups" of the company a chance to see what the problem is and let them have a chance to resolve it. Just my 2 cents.

[bigjimsguitars]

Gameused:

The Gagne I have also has the same labeling as your Carl Crawford, but per the person who emailed me and in his own words, 99% of the stuff is fake....

The WS bats do not say either Pro or Trophy on them and are exactly the same as what the players got....

Their wording to you was very, tell. tale. "We can Tell" and that's all that matters to them.

It would have been less time consuming to have provided me or anyone with a simple answer to my simple question as opposed to saying gee, we only give that info to people who actually buy bats from us....so if I buy a bat from them the information then becomes readily available?

How in the heck did they know I didn't buy a bat from them before they responded? Profits before ethics and integrity is their motto!

[bigjimsguitars]

Obviously the person you engaged with has a negative attitude and is probably unhappy with their job anyway. I would not condemn the company for one persons negative outlook. I would simply go to the higher authority and explain the situtation and see if they will rectify it. If they don't then I would certainly cease all business concerning that company. I would definatly give the "higher ups" of the company a chance to see what the problem is and let them have a chance to resolve it. Just my 2 cents.

Bill,

That's what I intend on doing tomorrow...but it sure appears that they just don't care and to me that is very sad.

[gameused]

Gameused:

The Gagne I have also has the same labeling as your Carl Crawford, but per the person who emailed me and in his own words, 99% of the stuff is fake....

The WS bats do not say either Pro or Trophy on them and are exactly the same as what the players got....

Their wording to you was very, tell. tale. "We can Tell" and that's all that matters to them.

It would have been less time consuming to have provided me or anyone with a simple answer to my simple question as opposed to saying gee, we only give that info to people who actually buy bats from us....so if I buy a bat from them the information then becomes readily available?

How in the heck did they know I didn't buy a bat from them before they responded? Profits before ethics and integrity is their motto!

The Crawford bat was listed on JT Sports website and is not my bat.

I can tell for a fact that pro players X-bats don't have the team name engraved on the barrel. X-bats have never done this with pro player bats in the past and for this years World Series. That's one way to distinguish a pro player bat from a store model regardless of Pro trophy or Pro maple!

So tell me how do you know that the W.S. model bats on the X-bat website are indeed the same model the Pro Players got, what evidence to you have to back this up?

As far a the experience you had with customer service, I'm not going to get into that as they have been helpful and very fast in answering any questions I have asked.

Bobby

[bigjimsguitars]

The Crawford bat was listed on JT Sports website and is not my bat.

I can tell for a fact that pro players X-bats don't have the team name engraved on the barrel. X-bats have never done this with pro player bats in the past and for this years World Series. That's one way to distinguish a pro player bat from a store model regardless of Pro trophy or Pro maple!

So tell me how do you know that the W.S. model bats on the X-bat website are indeed the same model the Pro Players got, what evidence to you have to back this up?

As far a the experience you had with customer service, I'm not going to get into that as they have been helpful and very fast in answering any questions I have asked.

Bobby

Bobby,

Are you a customer of X Bats? If so, maybe they treat you differently.

Did you read their responses to me?

No I don't have any proof of what the 2007 actual Game Used WS Bats look like...but being WS Bats I would tend to think that they would have engraved the team name to commemorate the fact!

You are right, they don't put team names on the regular Pro Player ordered bats and that is exactly why I inquired to them to try to get a time line as to when Eric may have ordered a unstained, model 16 that is 33.5" and 31.5oz so I could attempt to photo match it...

I'm glad that your experience was better than mine, but it sounded like you were inquiring on an item they were trying to sell and not something already sold.

[tym]

On my exchange with XBats

1) I have never purchased anything from them direct.
2) They answered all my questions, over 3-4 emails worth of exchange.
3) the Item I bought was not being offered by them for sale.
4) I was able to find images that supported their info (though they did not provide the images, S.F. Giants did)

All in all I was happy with they way they treated me and got my questions answered.

Regards,
Ty

[gameused]

Bobby,

Are you a customer of X Bats? If so, maybe they treat you differently.

Did you read their responses to me?

No I don't have any proof of what the 2007 actual Game Used WS Bats look like...but being WS Bats I would tend to think that they would have engraved the team name to commemorate the fact!

You are right, they don't put team names on the regular Pro Player ordered bats and that is exactly why I inquired to them to try to get a time line as to when Eric may have ordered a unstained, model 16 that is 33.5" and 31.5oz so I could attempt to photo match it...

I'm glad that your experience was better than mine, but it sounded like you were inquiring on an item they were trying to sell and not something already sold.

I have never been a customer of X-bats.

You can think all you like but I suggest before you make a statement back it up with proof. Louisville Slugger makes W.S. bats for pro players and they do not put the team name of the barrel, just like X-bats.

As far as my experience with X-bats, I have inquired about items already sold and have always gotten a helpful response.

[bigjimsguitars]

Look, I already had a bad experience with them, obviously you haven't taken the time to read their emailed responses to me....

as far as ws bats and team names:

http://www.gameuseduniverse.com/vb_forum/attachment.php?attachmentid=8498&d=1194709401

[gameused]

Like I said my experience with X-bats has been great. Just because your was not, I don't think you can go ahead and make false claims on their W.S. bats being sold on their website as the same as pro player bats being used in the 07 W.S.

That numbered Upper Deck Pujols bat your referring too, come on......that's clearly a store model bat!

[tym]

I read your thread, beginning to end. I am trying to say is.....

"A single experience, with single employee of a company does not represent how the company over all treats people or customers that contact them."

If I were you I would complain to the company powers that be and then, if the result is the same experience avoid their products and share that experience.

My experience was different than yours, I would encourage people to contact the bat manufactures, my son plays little league, I am even considering getting him a bat based on the good experience I had with them. They should consider that, as everybody is a potential customer.

Collectors look closely at bat quality, I have had other dads ask me if I think there are quality differences between manufactures....Why do they want to piss all over the collectors, when they could influence sales too.

Sorry your experience was a bad one.

Regards,
Ty

[bigjimsguitars]

Like I said my experience with X-bats has been great. Just because your was not, I don't think you can go ahead and make false claims on their W.S. bats being sold on their website as the same as pro player bats being used in the 07 W.S.

That numbered Upper Deck Pujols bat your referring too, come on......that's clearly a store model bat!

I guess the pedroia and youkulis are as well!

Look I don't want to engage in a pissing match about it, but you certainly are welcome to buy some WS Bat's from X Bats and know for sure that they really are Team/Game bats!!!!

For the record, Brian Borsch also got the same type of response that I did...

I will give X Bats a call and discuss what happened to hopefully to someone in management and let them know what transpired...maybe there is a loose cannon working for them who needs to get counselled.

[gameused]

I guess the pedroia and youkulis are as well!

Look I don't want to engage in a pissing match about it, but you certainly are welcome to buy some WS Bat's from X Bats and know for sure that they really are Team/Game bats!!!!

For the record, Brian Borsch also got the same type of response that I did...

I will give X Bats a call and discuss what happened to hopefully to someone in management and let them know what transpired...maybe there is a loose cannon working for them who needs to get counselled.

allStarslus, made no mention that the Pedroia or the Youkilis bats in the photos were game used from the 2007 W.S.
http://www.gameuseduniverse.com/vb_forum/showthread.php?t=11854&page=3

I dont like pissing matches also, but in my opininon you need to speak from fact, not fantasy!

[bigjimsguitars]

http://www.gameuseduniverse.com/vb_forum/attachment.php?attachmentid=8216&d=1193579007

[bigjimsguitars]

http://cgi.ebay.com/DAVID-ORTIZ-GAME-USED-AUTOGRAPHED-04-WORLD-SERIES-BAT_W0QQitemZ130167491937QQihZ003QQcategoryZ27261Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem


http://cgi.ebay.com/MIKE-LOWELL-SIGNED-2007-GAME-USED-WORLD-SERIES-BAT_W0QQitemZ120180012422QQihZ002QQcategoryZ60596Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem

Which one or is both real or are both fake?

Look I'm not an expert on bats and certainly not WS bats...

The thread wasn't about WS BATS and was only embued by Gameused to bolster his position that he got good service from X Bats, good for him...I got just the opposite and there is no excuse for it.

I didn't post to create get into an argument, but I certainly wouldn't be putting dowm my money on a X Bats WS Bat that is said to be game used when you consider you can order them with apparently no differences.

The response Gameused should have got from the horses mouth would have been, the real ones don't have the team name on them as that seems to be the nexus of Gameused argument.

I don't think there is comformity as it appears that WS bats can come with or without the teams name on them from different makers and from the same makers.

It would be nice if X Bats instead of saying to me that since I'm not a paying customer to take a hike and them to denegrate me because I'm a Game Used afficianato and that we are all morons because most of the stuff is fake anyway...

Yeah, I must be living in a fantasy as Gameused said and haven't a clus to the real facts.

[allstarsplus]

allStarslus, made no mention that the Pedroia or the Youkilis bats in the photos were game used from the 2007 W.S.
http://www.gameuseduniverse.com/vb_forum/showthread.php?t=11854&page=3

I dont like pissing matches also, but in my opininon you need to speak from fact, not fantasy!

You are correct that I made no mention, but I will know when the holograms show up but doubt they were WS as they were sold as "game used" with no mention of WS use. I am sure they were used at the end of the season and can only hope that they saw ALDS, ALCS or WS.

Hope that helps. Andrew

[indyred]

http://cgi.ebay.com/DAVID-ORTIZ-GAME-USED-AUTOGRAPHED-04-WORLD-SERIES-BAT_W0QQitemZ130167491937QQihZ003QQcategoryZ27261Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem


http://cgi.ebay.com/MIKE-LOWELL-SIGNED-2007-GAME-USED-WORLD-SERIES-BAT_W0QQitemZ120180012422QQihZ002QQcategoryZ60596Q QssPageNameZWDVWQQrdZ1QQcmdZViewItem

Which one or is both real or are both fake?

Look I'm not an expert on bats and certainly not WS bats...

The thread wasn't about WS BATS and was only embued by Gameused to bolster his position that he got good service from X Bats, good for him...I got just the opposite and there is no excuse for it.

I didn't post to create get into an argument, but I certainly wouldn't be putting dowm my money on a X Bats WS Bat that is said to be game used when you consider you can order them with apparently no differences.

The response Gameused should have got from the horses mouth would have been, the real ones don't have the team name on them as that seems to be the nexus of Gameused argument.

I don't think there is comformity as it appears that WS bats can come with or without the teams name on them from different makers and from the same makers.

It would be nice if X Bats instead of saying to me that since I'm not a paying customer to take a hike and them to denegrate me because I'm a Game Used afficianato and that we are all morons because most of the stuff is fake anyway...

Yeah, I must be living in a fantasy as Gameused said and haven't a clus to the real facts.

Why are you bringing up Louisville Slugger bats in this? You can't go and order these type of bats. The Lowell is about as good as it gets. Straight from PMI (who he works with) a picture of him holding the bat and signed. I wonder what the bat sold for. The auction was ended early. The bat shows some use.
I wish the Ortiz bat had better pictures on use. It's not a World Series labeled bat. But many player's don't use the labeled World Series type bats in the World Series. Probaly more just use the regular bats from the season/playoffs, than the brand new issued bats the companies make for them right before the series starts that are labeled World Series. My guess on the Ortiz bat, is that it is game used or issued bat that someone had him sign it World Series champs ect. He didn't sign it game used in the World Series. Might have been just a regular season bat someone had signed and is using the wording of the autograph inscription to make it seem like it was used in the World Series.

[bigjimsguitars]

indyred and allstarplus:

My intention of this thread was not to be a debate on WS Bat Labeling as it turned into....

I only pointed out that there is no set rule of thumb for WS Bat labeling....

I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands.

The issue I presented is the rude, insulting responses I received from a representative of X Bats with regard to a Game Used Bat I recently obtained that happened to be made by them. I merely asked them when Eric Gagne may have ordered the model I have of his and the response was we only give that information out to paying customers.

Which I responded, that is crass and not good business...

Tell you what, I will copy and paste the whole dialog for all to see and then you can see my side of this:

I make more than the $.39 your Game Used ass makes in a year.


on 11/11/07 2:17 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:



You are amazing....I make more money in one day than you in a whole year, not that even matters...my simple question could and should have been answered in a professional manner instead of the crap I got from you. Usually I would just laugh it off, but something about you really is wanting me to do something about you and that is to report you to someone in authority at X Bats as you clearly are a lower level employee with some sort of personality issues.



X Bats <CustomerService@XBats.com> wrote:




We make bats for real players not the slime collectors that send kids to get autographs and have ruined kids collecting baseball cards. We know the difference between real bats and the fakes but you morons out there don’t and deserve every screwing you get. Get a life. Get a job.




on 11/11/07 12:05 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:





Sounds like I need to call someone in person on Monday....what an axxhole you are!



X Bats <CustomerService@XBats.com> wrote:




Sounds like a club for a whole bunch of morons buying bogus stuff from guys who have IQs in the mid thirties. The Used Community. Apt name.




on 11/11/07 11:57 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:






You guys are too much, what great Public Relations....I will pass your email on to the Game Used Community!



X Bats <CustomerService@XBats.com> wrote:





It’s not our job to identify memorabilia. From our experience 99% off it is fake and we don’t need to waste our time to help the suckers out there remain suckers. Frankly, it’s people who have attitudes like yours that prompted us to have this policy.



By the way, when did you last purchase an X Bat?




on 11/11/07 11:40 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:







Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!



X Bats <CustomerService@XBats.com> wrote:




We don’t give out that information, sorry. We only do this for customers who buy bats from us.


on 11/10/07 9:00 PM, bigjimsguitars@sbcglobal.net at bigjimsguitars@sbcglobal.net wrote:





Hi:

I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered.

Thanks in advance,

Jim

[bigjimsguitars]

Continued:

You’re not a customer, axxhole.


on 11/11/07 1:56 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:



Well, the feedback I've received about the CS at X Bats is about the same, rude and don't give a shit...yet they flood the market with the exact same bats as the pros order as they just don't care...yet when you inquire they blow you off as some sort of fool and say that 99% of the stuff being peddled as X Bats game used is bogus....go figure.





Profits before ethics and integrity should be X Bats motto!



X Bats <CustomerService@XBats.com> wrote:




Axxhole, maybe, moron, nope! You’ve got that one all to yourself and your Used Community Club.

[brianborsch]

If they have employees like that, they are a shitty company. I have had similar rude experiences from Xbats as well as some pretty short ones. Once I sent a simple email asking about a Delmon Young model Xbat, and they said:

"See our website for model information."

Like that answers my question about a particular model Delmon ordered.

Then I clarify (by repeating what I said earlier) and they said:

"THAT INFORMATION IS CONFIDENTIAL!"

Well why didn't you say that the first time, jack-ass?!? They must have a couple of employees who are real dick-necks, or they just totally suck in morale. Either way, I pray they become unsuccessful.....

[bigjimsguitars]

Brian,

Not sure who you spoke with in customer service but I just e-mailed them last night about their W.S. bats for sale on their website and got a timely response today.

X-bats stated that the player model bats being sold on their web site will have Pro Trophy on the barrel and the pro players game bats have Pro Model.

Also I noticed that Manny Ramirez bats from the ALCS and World Series dont have the team name branded on the bat like the ones offered on the web site

Bobby

I would like to see a copy and paste of the email you got from X Bats....

[sylbry]

You initially wrote:

"I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered."

They responded with:

"We don’t give out that information, sorry. We only do this for customers who buy bats from us."

As an outsider looking in I don't really see a problem with this. They responded with a "no" and a reason. Fair enough. It was until you fired back with, "Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!" that the problem really started.

You asked for a favor and they didn't obligue (with no real reason to). A simple thank you for your time was warranted, not a tirade. The only fault I see here of the X-bat's employee was in responding to your follow up emails, which if they didn't you probobly would have posted how unprofessional X-bats is in that they will not respond to emails.

That's my two cents.

[bigjimsguitars]

You initially wrote:

"I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered."

They responded with:

"We don’t give out that information, sorry. We only do this for customers who buy bats from us."

As an outsider looking in I don't really see a problem with this. They responded with a "no" and a reason. Fair enough. It was until you fired back with, "Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!" that the problem really started.

You asked for a favor and they didn't obligue (with no real reason to). A simple thank you for your time was warranted, not a tirade. The only fault I see here of the X-bat's employee was in responding to your follow up emails, which if they didn't you probobly would have posted how unprofessional X-bats is in that they will not respond to emails.

That's my two cents.

Point taken, but I have never heard of any company that wouldn't provide information about their products...moreover, how would they know I hadn't bought a bat from them directly? It was implied that if I were a paying customer they would have given me the information.

I own and operate a small business and I certainly would never treat any "potential" customer in such a fashion.

Their response might have been, sorry, but that information is not available, period and I would have went on my merry way!

However, the true color of the person responding to me came out loud and clear to say the least and there is no justification for what he said to me or anyone.

[brianborsch]

Amen! X-bats and their employees are the suckiest bunch of sucks that ever sucked! Definitely a company I (as well as MLB) can do without. There are too many bat companies anyway.

I spit on their haircuts......

[gameused]

I get really good laugh when I read your writings bigjim!

I'm trying to understand what your saying but you make no sense at times. You post a link to pictures of the two 1993 WS Phillies bats, that was 14 years ago!! I thought were talking about present day WS labeled bats.

Then you post a link to an Ortiz bat on ebay that is obviously not game used, just signed by Ortiz saying 2004 WS champs and whats wrong with the Mike Lowell WS bat, looks legit to me, any Red Sox collector would love to have that bat in their collection!!

You posted: "I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands."

Well have you figured out that your Gagne X-bat just may be a BP bat, you should know that Gagne was a closer with the Dodgers and may have no at bats during a game with your X-bat and trying to get a timeline for a photo match is really being unrealistic! In fact Gagne from 2002 thru 2007 had a total of only 4 at bats during MLB games!

Also, why do need a copy and paste of the e-mail that was sent to me? I told you exactly what was written to me on regards to my question on X-bat WS bats offered for sale on their website!

Seems like you had a bad time with one X-bat employee and then you try to bash whats being sold on their site. X-bats is a legitimate company that makes quality game bats from amateurs and pros and with Manny using their bats to hit 4 home runs in the post season, I think they will be around for a long time!

[bigjimsguitars]

I get really good laugh when I read your writings bigjim!

I'm trying to understand what your saying but you make no sense at times. You post a link to pictures of the two 1993 WS Phillies bats, that was 14 years ago!! I thought were talking about present day WS labeled bats.

Then you post a link to an Ortiz bat on ebay that is obviously not game used, just signed by Ortiz saying 2004 WS champs and whats wrong with the Mike Lowell WS bat, looks legit to me, any Red Sox collector would love to have that bat in their collection!!

You posted: "I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands."

Well have you figured out that your Gagne X-bat just may be a BP bat, you should know that Gagne was a closer with the Dodgers and may have no at bats during a game with your X-bat and trying to get a timeline for a photo match is really being unrealistic! In fact Gagne from 2002 thru 2007 had a total of only 4 at bats during MLB games!

Also, why do need a copy and paste of the e-mail that was sent to me? I told you exactly what was written to me on regards to my question on X-bat WS bats offered for sale on their website!

Seems like you had a bad time with one X-bat employee and then you try to bash whats being sold on their site. X-bats is a legitimate company that makes quality game bats from amateurs and pros and with Manny using their bats to hit 4 home runs in the post season, I think they will be around for a long time!


I'm glad you got a laugh out of it, I didn't. The bat probably isn't a BP bat as it doesn't have enough ball marks and in fact only has one ball mark that I can detect....yes, Photo-Matching is probably a long shot...but knowing when it was made would have been nice.

You are the one who brought into the thread the WS Bat thing to begin with.

Out of courtesy, would you copy and paste their email response to you.

More to the point, why was there a need for an employee of X Bats to say that 99% of the stuff being passed off as Game Used is crap? Could it be because he knows something we don't?!

There are many bat makers out there who make a great bat that actually provided customer service, even for those who aren't paying customers...gee what a concept.

[bigjimsguitars]

For the record, Gagne has actually had 86 Plate appearances all with the Dodgers and the last was in 2004 when he had 3 ab's ...in his first 3 years with the Dodgers he had 82 ab's....

[gameused]

You seem to misunderstand me, I got a laugh from your ramblings and links to posts that really make no sense to what were discussing, that being W.S. labeled pro player X-bats! Not at your e-mails directly with X-bats customer service!

Here's the thread you wrote that started the questions on the W.S. X-bats, that is now posted on this thread.
http://www.gameuseduniverse.com/vb_forum/showthread.php?t=12138

[bigjimsguitars]

You seem to misunderstand me, I got a laugh from your ramblings and links to posts that really make no sense to what were discussing, that being W.S. labeled pro player X-bats! Not at your e-mails directly with X-bats customer service!

Here's the thread you wrote that started the questions on the W.S. X-bats, that is now posted on this thread.
http://www.gameuseduniverse.com/vb_forum/showthread.php?t=12138

Good for you...but you seem to want to dodge the real issue that I present....and then you won't copy and paste the aledged email you got from X Bats...Gee, I wonder why.

The real issue is that X Bats clearly will make the same bat as they ship to the Pro's to the General public with the same label and markings for a price of $95.00 + shipping.

Could it be that you don't want this out of the bag as it may hurt the value of some of your bats that may or may not be the real deal?

I love the deflection tactics you use...the mark of a real pro.

I already stated that I'm not an expert in Bat's, but I take it you are?

I love how you defend X Bats and the impish behavior of their employee(s) cause they make great bats...so do over a dozen other makers and I bet they readily provide anyone who has a legitimate inquiry an answer.

You clearly are not a nice person, but I really don't want to make this a personal thing as you clearly are.

[bigjimsguitars]

Gee, what a suprise, I called X Bats and the person who answered was just as rude as the person I got on the email side of things.

Does anyone know who I can contact in their company to lodge a complaint to?

I probably shouldn't take all of this so personally, but it is so anti to what I'm about that it for some reason got to me....

[sylbry]

Point taken, but I have never heard of any company that wouldn't provide information about their products...moreover, how would they know I hadn't bought a bat from them directly? It was implied that if I were a paying customer they would have given me the information.

I own and operate a small business and I certainly would never treat any "potential" customer in such a fashion.

Their response might have been, sorry, but that information is not available, period and I would have went on my merry way!

However, the true color of the person responding to me came out loud and clear to say the least and there is no justification for what he said to me or anyone.

True color? What color does that make you then?

How on earth would they have seen you as a potential customer? Potential customers don't ask for someone else's records. I see no reason why they would provide you with company/client records. Quite frankly you deserve everything you got for telling them it is "bad business" to not comply with your request.

Let it go. Your attempts to villify X-bats is backfiring.

[gameused]

Good for you...but you seem to want to dodge the real issue that I present....and then you won't copy and paste the aledged email you got from X Bats...Gee, I wonder why. e-mail I got from X-bats is posted below! Happy now?

The real issue is that X Bats clearly will make the same bat as they ship to the Pro's to the General public with the same label and markings for a price of $95.00 + shipping. How do you know this for sure? I know that was the case a few years back, but now X-bats being sold to the public with pro players names are labeled with "Pro Trophy" Once again your not speaking from fact, only fantasy!!

Could it be that you don't want this out of the bag as it may hurt the value of some of your bats that may or may not be the real deal? I own just two X-bats in my collection both are Manny Ramirez gamers, one is signed by him and exhibits perfect Manny game use traits, the other I purchased directly from John Taube and comes with the PSA/DNA cert. I would bet my entire collection that both bats are the real deal!

I love the deflection tactics you use...the mark of a real pro. Are you talking about yourself? You seem to jump from one topic to another and the links you provided made no sense at all: UDA Pujols bat, Ortiz non game used bat on ebay, etc! I suggest you go back and proofread before you post!

I already stated that I'm not an expert in Bat's, but I take it you are? I'm not an expert , but when it comes to players I collect I would say I'm well educated as to what types of bats they swing and the game use traits they should exhibit!

I love how you defend X Bats and the impish behavior of their employee(s) cause they make great bats...so do over a dozen other makers and I bet they readily provide anyone who has a legitimate inquiry an answer. I never once defended the behavior of the employee you conversed with. I only stated what my experience has been with them and that was great!

You clearly are not a nice person, but I really don't want to make this a personal thing as you clearly are. You presented the topic on this forum and I responded. I posted what I was told by X-bats on the topic of WS bats on their website and you continued to make false claims to whats being sold on their site without real "Facts" or evidence! Hey nothing personal, but once again thanks for the good laugh you provided!


Preview http://www.gameuseduniverse.com/vb_forum/images/icons/icon1.gif Re: The Response I got from X Bats
Heres the copy of the e-mail that I sent to X-bats, minus my e-mail address which I removed as I used my business e-mail:

We know which is which. All Pro Player bats are identical but have Pro Trophy on them instead of Pro Maple.


on 11/11/07 12:16 AM, Robert wrote:


I was looking at your website and noticed that you are offering 2007 World Series bats. How do you distinguish a store model bat from a pro player world series game used bat. The reason I'm asking is that anyone can take one of these bats and make them look as if they were used in a pro game and sell them on the open market. What steps are you taking to prevent this?
Thanks, Robert

[bigjimsguitars]

Bobby...

I give up and you all can buy all the F'g X Bats you want. It's too bad there are a few on this forum that seem to be so negative.....

[bigjimsguitars]

Bobby...

I will make you this wager...I can order any friggin Name Player Bat from them and get it delivered to me labeled and logo'd exactly the same as what they give to the pro's....

Are you willing to take that wager?

[BMH]

Bobby...

I will make you this wager...I can order any friggin Name Player Bat from them and get it delivered to me labeled and logo'd exactly the same as what they give to the pro's....

Are you willing to take that wager?

I would make that call to them as soon as possible to get your bat. X-bat is about to have a bad day since we have exclusive rights to the MLB team names on bats.

That's why you see companies start to put the team names on bats then stop after a while. They get nasty letters from our lawyers.

[bigjimsguitars]

I would make that call to them as soon as possible to get your bat. X-bat is about to have a bad day since we have exclusive rights to the MLB team names on bats.

That's why you see companies start to put the team names on bats then stop after a while. They get nasty letters from our lawyers.

Thanks for the info...

I'm not talking about the WS Bats with respect to the proposed wager, I am referring to the standard Pro Model bats that don't carry a team name.

I did an order form with a star players name on it and did everything but pay for it and my order would have been filled and it would have been only $95.00 + Shipping....the Trophy Model will set you back $135.00 + shipping.

There is no doubt in my mind that they are all about getting the $$$ and it doesn't matter where it comes from.

Again, I'm not an expert on WS Bats and have never seen a Game Used X Bat...and would really be curious as to what one that has been photo-matched looks like....

I was all wet with regard LS WS bats, but that won't be the first shoot first and die....

[cigarman44]

Am I wrong but dont all SAM bats have team names on them?

[gameused]

Bobby...

I will make you this wager...I can order any friggin Name Player Bat from them and get it delivered to me labeled and logo'd exactly the same as what they give to the pro's....

Are you willing to take that wager?

I'm all for it on the following conditions:

You order a bat of a "pro MLB player" of my choice....not any "friggin" name player, are you trying to pull a fast one on me and just order a "John Doe" bat? Those I believe would come with the "Pro Maple" brand.

The bat is shipped directly to me from X-bats. When the bat arrives I will post pics on the forum. If the pro player bat you ordered is not identical in every aspect to the pro player X-bat I have photos of from 2007, I win the bet.

Are you "man" enough to accept these conditions?

[bigjimsguitars]

I'm all for it on the following conditions:

You order a bat of a "pro MLB player" of my choice....not any "friggin" name player, are you trying to pull a fast one on me and just order a "John Doe" bat? Those I believe would come with the "Pro Maple" brand.

The bat is shipped directly to me from X-bats. When the bat arrives I will post pics on the forum. If the pro player bat you ordered is not identical in every aspect to the pro player X-bat I have photos of from 2007, I win the bet.

Are you "man" enough to accept these conditions?

Sounds like you want to control this too...are you man enough for me to order the bat with the name of my choosing and I will personally post the pictures along with the receipt? The real issue is how it will be labelled and logo'd so the name of the player is not material as it doesn't have to match your bat, only that it will not have trophy on it as opposed to Pro as per your contentions and what X Bats told you.

SO ARE YOU MAN ENOUGH FOR THAT?

[bigjimsguitars]

Just to clarify it...It will be a Major League Players name and not a made up name as you contend....

I don't want you to know the name I will be selecting as you could easily tip someone off at X Bats and that wouldn't be fair would it, get my drift?

The bet is that I can order a bat with Major League Players Name on it and get it to me with PRO Maple on it and not Trophy Maple...in simple terms, the same bat that player would have gotten if he had ordered it!

So are you MAN enough!!!

[ironmanfan]

[quote=bigjimsguitars;601

SO ARE YOU MAN ENOUGH FOR THAT?[/quote]

Am I only one that thinks this post has gone way too far?

[grandpahoo]

Am I only one that thinks this post has gone way too far?

The whole debate has been retarded.

[mvandor]

Am I only one that thinks this post has gone way too far?

I think the bet is a very fair way to settle the difference of opinion, and would produce results beneficial to the forum membership.

[bigjimsguitars]

I think the bet is a very fair way to settle the difference of opinion, and would produce results beneficial to the forum membership.

In that vein, I will order a bat from them, in-spite of the fact I dislike the company and will upon receipt of it, either eat crow or as you put it for the betterment of the forum to have exposed X Bats for selling the exact same bat as they do to the pro's to the general public.

[bigtruck260]

In that vein, I will order a bat from them, in-spite of the fact I dislike the company and will upon receipt of it, either eat crow or as you put it for the betterment of the forum to have exposed X Bats for selling the exact same bat as they do to the pro's to the general public.

While we are at it - can the same be said of X-Bat ordering? Just curious.
A little childish in some posts, but the point has been made. I would guess that there are some replica bats out there with Pro Maple on them. I am almost positive I have seen them in the past. Especially since there are individuals who order privately that may share the same name as major league players. I would be interested in the results of the "bat bet".

Dave

[bigtruck260]

While we are at it - can the same be said of X-Bat ordering?

Dave

I actually meant MAX bat. They seem to be willing to put names on barrels too...

[woodbat]

Am I wrong but dont all SAM bats have team names on them?

Not all SAM bats show the team name.

woodbat

[BMH]

Am I wrong but dont all SAM bats have team names on them?

Yeah, they'll be getting a letter from us and MLB too :)

[bigjimsguitars]

Okay, I tried to order a bat from X Bats, the order at first went through, then I got an email from them saying that they charge 135.00 for a bat with a Major League Players name on it as it would have to be a Pro Player Bat and not a Pro Model Bat.

There was no need to complete the order as it was consistent with what allstar stated. Allstar, please accept my apology. The mixed message I got from X Bats was that 99% of the stuff being sold as Game Used (bearing their name) was fake.

In one respect, it's good that they are not selling Pro Model Bats with a Major Leaguers Moniker on it. So is it safe to say that any X Bat that is Labeled Pro Model under the players name is legit? Maybe, but I would bet there are some fakes out there.

I'm still taken back by their arrogance with respect to those who collect Game Used Memorabilia. I would think that they would actually embrace us and not debase us.

I also apologize to all on the GUU that saw the worst side of me...I really am a nice guy and believe in the truth and integrity.

[Nnunnari]

A.) The person you originally talked to wasn't very informed/educated, that you should've picked up on right away.
B.) I'm pretty sure the reference to 99% of stuff being fake was an exaggeration and he was referring to the memorablia industry as a whole. For some reason you thought this meant the percentage of their game used bats being sold were 99% fake (and took it literally), as if this guy follows the game used bat industry.
C.) You completely overreacted to his response and your inability to realize that this guy was probably the same guy slapping labels on the shipping boxes w/ no real useful info is astonishing- I'm glad it gave you something to fret over for the past couple of weeks.

Do us a favor and try thinking over your next post before you waste any more of our time.

Nick

[bigjimsguitars]

A.) The person you originally talked to wasn't very informed/educated, that you should've picked up on right away.
B.) I'm pretty sure the reference to 99% of stuff being fake was an exaggeration and he was referring to the memorablia industry as a whole. For some reason you thought this meant the percentage of their game used bats being sold were 99% fake (and took it literally), as if this guy follows the game used bat industry.
C.) You completely overreacted to his response and your inability to realize that this guy was probably the same guy slapping labels on the shipping boxes w/ no real useful info is astonishing- I'm glad it gave you something to fret over for the past couple of weeks.

Do us a favor and try thinking over your next post before you waste any more of our time.

Nick

Deserved

[gameused]

A.) The person you originally talked to wasn't very informed/educated, that you should've picked up on right away.
B.) I'm pretty sure the reference to 99% of stuff being fake was an exaggeration and he was referring to the memorablia industry as a whole. For some reason you thought this meant the percentage of their game used bats being sold were 99% fake (and took it literally), as if this guy follows the game used bat industry.
C.) You completely overreacted to his response and your inability to realize that this guy was probably the same guy slapping labels on the shipping boxes w/ no real useful info is astonishing- I'm glad it gave you something to fret over for the past couple of weeks.

Do us a favor and try thinking over your next post before you waste any more of our time.

Nick

Nick,

Well said!! It's too bad we never got around to the terms of the bet, I was going to propose that the loser of the bet stay away from the forum for 6 months, it would have been nice not hearing from this guy for that long.

Bobby

[bigjimsguitars]

Nick,

Well said!! It's too bad we never got around to the terms of the bet, I was going to propose that the loser of the bet stay away from the forum for 6 months, it would have been nice not hearing from this guy for that long.

Bobby


I can see that you are a real class act!!!