in another thread i mentioned my thoughts concerning a "game-used gogolak" helmet listed at grey flannel - i felt the lid was "a mess", itemized my reasons, commented that i didn't know how something so questionable could have passed mustard and ended by saying that i had forwarded my findings to gf. i also said that i would let the forum know if gf responded.
gf did respond to my email - actually richard russek responded and the exchange didn't go well at the start, as illustrated in the other thread. but shortly after i received russek's third email he sent another requesting that i give him a call. when i wasn't able to get right back to him he sent me a couple of more emails again asking that i give him a call and requesting that i share his emails with the forum...
----------------------------------------------------
here's our entire email exchange....
GF: Monday, April 14, 2008 03:38
Dear Sir
Please let us know who you are and if you are a registered bidder in good standing. If so we will be happy to address your questions.
Richard Russek
ME: Monday, April 14, 2008 05:30
richard:
please help me understand what your questions have to do with the helmet's authenticity?
robert
GF: Monday, April 14, 2008 06:18
Robert
We have informed you of our corporate policy.Please let me repeat them to you.We only respond to people that we know by full name,that are registered active bidders in good standing. If you are not you may register and bid and we will be happy to answer your questions . If not please do not contact us again because we will not respond.
Richard Russek
President
631-288-7800 x288
www.greyflannel.com
www.greyflannelauctions.com
ME: Monday, April 14, 2008 06:31
richard:
you made no mention that it was your corporate policy until now - i will share our emails with fellow collectors at game used forum. no response necessary.
robert
GF: Monday, April 14, 2008 06:47
Thank You for getting the word out. We truly appreciate it.
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME: Monday, April 14, 2008 06:50
no prob richard -
just wish you would have honored your "we will not reply" note - now i have to add this exchange as well!
robert
GF: Monday, April 14, 2008 06:53
Great Thank you again
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME:Monday, April 14, 2008 06:58
again, no prob richard - you keep sending them and i'll keep posting them....
robert
GF: Monday, April 14, 2008 08:10
Call me 631 325 2392 ext 228
Grey Flannel
http://www.greyflannel.com
gfcsports@aol.com
631-288-7800
GF: Tuesday, April 15, 2008 09:46
Please call me so we can have an intelligent conversation
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
GF: Wednesday, April 16, 2008 05:46
Robert
Please call me on l on Thursday . I will be at the Naismith Memorial Basket Hall of Fame.
Thanx Rich
GF: Wednesday, April 16, 2008 08:20
Robert
You promised that every time I responded to you that you would post it. This is my third request for you to please call me. You have not called or posted my requests. You points have validity and I would like to discuss them with you and the state of the hobby. Please post this.
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME: Wednesday, April 16, 2008 03:52
richard -
called you yesterday, got voice mail, didn't leave a message - tried again today, twice, left messages. please drop me a line to let me know the best time to reach you. i would be more than happy to discuss the state of the hobby with you - i would also be more than happy to post your emails, your invitations to call to discuss matters, as well as your thoughts from our phone conversation.
robert
GF: Thursday, April 17, 2008 03:29
Hi Robert
Great, I am going to be at the Basketball HOF today and FRi. Back on Mon,please call then. In the interim I am pulling the Giants helmet.
Rich Russek
----------------------------------------------------
well i was able to get a hold of russek today and we had a good chat - i had not read his last email so i was happy to hear from him that he had pulled the gogolak lid. i thought it was a very good move and told him that i thought it spoke well of grey flannel.
we discussed the state of the authentication process, the namath helmet, the dawson helmet, the jordan jersey, talked about the forum (he is very familiar with the forum and certain posters) and also chatted about his many years in the business.
we also talked about some of the familiar names in the authentication business, their relationship with auction houses, and the track record of both. he was very candid, didn't pull any punches, and didn't make any excuses. he knows mistakes have been made and he also knows that it's not a perfect system. and he doesn't pretend that, under the current system, more mistakes won't be made. and he's also very aware that the current system can generate feelings of mistrust and invite shenanigans.
yet, even so, he was disappointed and frustrated, much like bushing, that the only thing ever discussed at forums seems to be the gaffs - never the hard work and time spent nailing items, getting items right which, obviously, far outweigh the mistakes. in short, he ardently believes that the good, honest, hard work is being done everyday at auction houses but is completely overshadowed by the mistakes.
anyway, i very much enjoyed the chat - russek is a very sharp, no-nonsense guy that has clearly been around the sports memorabilia auction block more than a few times. he''ll never be accused of sugarcoating his opinion or waxing poetic about his business of sports memorabilia - but he will, imo, be more than willing to give a straight answer to any question about gf items if he feels the person asking is serious and not yanking his chain...
gf did respond to my email - actually richard russek responded and the exchange didn't go well at the start, as illustrated in the other thread. but shortly after i received russek's third email he sent another requesting that i give him a call. when i wasn't able to get right back to him he sent me a couple of more emails again asking that i give him a call and requesting that i share his emails with the forum...
----------------------------------------------------
here's our entire email exchange....
GF: Monday, April 14, 2008 03:38
Dear Sir
Please let us know who you are and if you are a registered bidder in good standing. If so we will be happy to address your questions.
Richard Russek
ME: Monday, April 14, 2008 05:30
richard:
please help me understand what your questions have to do with the helmet's authenticity?
robert
GF: Monday, April 14, 2008 06:18
Robert
We have informed you of our corporate policy.Please let me repeat them to you.We only respond to people that we know by full name,that are registered active bidders in good standing. If you are not you may register and bid and we will be happy to answer your questions . If not please do not contact us again because we will not respond.
Richard Russek
President
631-288-7800 x288
www.greyflannel.com
www.greyflannelauctions.com
ME: Monday, April 14, 2008 06:31
richard:
you made no mention that it was your corporate policy until now - i will share our emails with fellow collectors at game used forum. no response necessary.
robert
GF: Monday, April 14, 2008 06:47
Thank You for getting the word out. We truly appreciate it.
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME: Monday, April 14, 2008 06:50
no prob richard -
just wish you would have honored your "we will not reply" note - now i have to add this exchange as well!
robert
GF: Monday, April 14, 2008 06:53
Great Thank you again
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME:Monday, April 14, 2008 06:58
again, no prob richard - you keep sending them and i'll keep posting them....
robert
GF: Monday, April 14, 2008 08:10
Call me 631 325 2392 ext 228
Grey Flannel
http://www.greyflannel.com
gfcsports@aol.com
631-288-7800
GF: Tuesday, April 15, 2008 09:46
Please call me so we can have an intelligent conversation
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
GF: Wednesday, April 16, 2008 05:46
Robert
Please call me on l on Thursday . I will be at the Naismith Memorial Basket Hall of Fame.
Thanx Rich
GF: Wednesday, April 16, 2008 08:20
Robert
You promised that every time I responded to you that you would post it. This is my third request for you to please call me. You have not called or posted my requests. You points have validity and I would like to discuss them with you and the state of the hobby. Please post this.
Richard Russek
President
631-288-7800 x228
www.greyflannel.com
www.greyflannelauctions.com
ME: Wednesday, April 16, 2008 03:52
richard -
called you yesterday, got voice mail, didn't leave a message - tried again today, twice, left messages. please drop me a line to let me know the best time to reach you. i would be more than happy to discuss the state of the hobby with you - i would also be more than happy to post your emails, your invitations to call to discuss matters, as well as your thoughts from our phone conversation.
robert
GF: Thursday, April 17, 2008 03:29
Hi Robert
Great, I am going to be at the Basketball HOF today and FRi. Back on Mon,please call then. In the interim I am pulling the Giants helmet.
Rich Russek
----------------------------------------------------
well i was able to get a hold of russek today and we had a good chat - i had not read his last email so i was happy to hear from him that he had pulled the gogolak lid. i thought it was a very good move and told him that i thought it spoke well of grey flannel.
we discussed the state of the authentication process, the namath helmet, the dawson helmet, the jordan jersey, talked about the forum (he is very familiar with the forum and certain posters) and also chatted about his many years in the business.
we also talked about some of the familiar names in the authentication business, their relationship with auction houses, and the track record of both. he was very candid, didn't pull any punches, and didn't make any excuses. he knows mistakes have been made and he also knows that it's not a perfect system. and he doesn't pretend that, under the current system, more mistakes won't be made. and he's also very aware that the current system can generate feelings of mistrust and invite shenanigans.
yet, even so, he was disappointed and frustrated, much like bushing, that the only thing ever discussed at forums seems to be the gaffs - never the hard work and time spent nailing items, getting items right which, obviously, far outweigh the mistakes. in short, he ardently believes that the good, honest, hard work is being done everyday at auction houses but is completely overshadowed by the mistakes.
anyway, i very much enjoyed the chat - russek is a very sharp, no-nonsense guy that has clearly been around the sports memorabilia auction block more than a few times. he''ll never be accused of sugarcoating his opinion or waxing poetic about his business of sports memorabilia - but he will, imo, be more than willing to give a straight answer to any question about gf items if he feels the person asking is serious and not yanking his chain...
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