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Several days ago, I spotted a Steiner auction for an item that I liked. The auction photo said that it was just a representative pic and not of the actual item (well now, that's just stupid).
I emailed them through their site and asked for pics of the actual item that I was bidding on - no response.
The next day, I called and left a voicemail for someone - no response.
The next day, I bid and won the item but didnt want to pay with my credit card. Per their website, I sent an email asking how to make an alternate form of payment - no response.
2 days later, I get an email saying that I won the auction. I replied back asking for the grand total and how I go about making an alternate payment - no response.
This afternoon I called again, and got a live girl on the phone. I asked to speak to someone in the auction department. She transferred me to someone's voicemail where I left a message - no response.
What gives?
I emailed them through their site and asked for pics of the actual item that I was bidding on - no response.
The next day, I called and left a voicemail for someone - no response.
The next day, I bid and won the item but didnt want to pay with my credit card. Per their website, I sent an email asking how to make an alternate form of payment - no response.
2 days later, I get an email saying that I won the auction. I replied back asking for the grand total and how I go about making an alternate payment - no response.
This afternoon I called again, and got a live girl on the phone. I asked to speak to someone in the auction department. She transferred me to someone's voicemail where I left a message - no response.
What gives?
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