Eric
02-25-2009, 11:10 AM
http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=62000771
BBB Rating
Based on BBB files, this business has a BBB Rating of F.
Reasons for this rating include:
Failure to respond to complaints filed against business.
Number of complaints filed against business that were not resolved.BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 1 was closed in the last year.
Delivery Issues
Unresolved BBB Definition:
Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Service Issues
Resolved BBB Definition:
Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB. No Response BBB Definition:
No Response - The company failed to respond to the complaint. 1 - Company failed to respond to BBB to resolve or address the complaint issues.
Refund or exchange issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
BBB Rating
Based on BBB files, this business has a BBB Rating of F.
Reasons for this rating include:
Failure to respond to complaints filed against business.
Number of complaints filed against business that were not resolved.BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 1 was closed in the last year.
Delivery Issues
Unresolved BBB Definition:
Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Service Issues
Resolved BBB Definition:
Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB. No Response BBB Definition:
No Response - The company failed to respond to the complaint. 1 - Company failed to respond to BBB to resolve or address the complaint issues.
Refund or exchange issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.