Non-receipt of merchandise (eBay)

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  • Patrick002
    Junior Member
    • Dec 2005
    • 27
    #1

    Non-receipt of merchandise (eBay)

    The seller ignored all my emails. Should I dispute the credit card charges(PayPal), or file a complaint with eBay/PayPal first? I have a feeling that the PayPal route is more time consuming and probably end up getting no where. Thanks for your opinion.
    Tags: None
    • trsent
      Banned
      • Nov 2005
      • 3739
      #2
      Re: Non-receipt of merchandise (eBay)

      Originally posted by Patrick002
      The seller ignored all my emails. Should I dispute the credit card charges(PayPal), or file a complaint with eBay/PayPal first? I have a feeling that the PayPal route is more time consuming and probably end up getting no where. Thanks for your opinion.
      As a seller on eBay, I would tell you the following:

      1st - Get the seller's phone number. You can do this in the Advanced Search menu. (Advanced Search: Members: Find Contact Information) Call the seller and see what's up.

      http://search.ebay.com/ws/search/Adv...indtype=9&pfid=

      2nd - Dispute the PayPal charge on the PayPal site. Sellers hate this. It immediately takes the money from their PayPal account and they cannot get it back until they offer a delivery confirmation through their shipping company.

      I'll tell you this, if you dispute the credit card charge first you'll find a mess from PayPal as they hate it when a credit card is disputed without their notification system first being used.

      I hope this helps!

        Comment

        • metsbats
          Moderator
          • Nov 2005
          • 3840
          #3
          Re: Non-receipt of merchandise (eBay)

          I've file an Internet Fraud claim the two times I was ripped off. Threaten to call the local police. I worked w/ the local police in Westminster CA where a seller lived. I never got any recourse but it spooked the seller into moving to another State. I was told by the local police that these types of cases are hard to resolve. I never pay via MO and always thru paypal or credit card as you have more recourse if you paid via those two mechanisms.

          Ebay and paypal offer relief. I did pay thru a MO to a seller last year and never received the item nor did the seller ever return calls or emails. You will have to file a claim for non-receipt of goods thru ebay. I recovered about 70% of the total cost of the item that was never delivered.

          Hope this Helps and Hope you resolve your problem.

          David
          metsbats86@aol.com

          Always looking for 1973,1986,1988,1999,2000,2006 game used Mets post season and Bobby M. Jones and Ed Hearn NY Mets game used bats.

            Comment

            • Patrick002
              Junior Member
              • Dec 2005
              • 27
              #4
              Re: Non-receipt of merchandise (eBay)

              Thank you, Joel and David, for your advice. I'm filing a claim thru PayPal to recover my money.

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