Greetings everyone
While surfing last night i came across some great deals on Steiner's website.
I took advantage of what were some ridiculously low pricing and ordered several of them. They included a signed jeter base from his 2722 game for $200, a Melky 2009 road WS jersey for $75, an 2009 ALCS game 5 base for $200 among others.
The order went through and i encountered no glitches at checkout so i immediately figured that i had just gotten some unbelievable deals on some great items.
I found out this morning that my orders have been cancelled due to technical glitches--i was directed to a section on the steiner website describing their right to cancel order policy
My contact at Steiner, whom i have had excellent dealings with in the past, made a cursory apology and stated that i should have known better than to expect those items at those prices when I ordered. Steiner's solution was to offer a 10-30% discount off the original prices. I declined because at those discount the items are not appealing to me.
My question to the educated members of this forum is simple: should i have expected this matter to have been handled and reconciled in a different matter?
Please let me know what you think
pjb
While surfing last night i came across some great deals on Steiner's website.
I took advantage of what were some ridiculously low pricing and ordered several of them. They included a signed jeter base from his 2722 game for $200, a Melky 2009 road WS jersey for $75, an 2009 ALCS game 5 base for $200 among others.
The order went through and i encountered no glitches at checkout so i immediately figured that i had just gotten some unbelievable deals on some great items.
I found out this morning that my orders have been cancelled due to technical glitches--i was directed to a section on the steiner website describing their right to cancel order policy
My contact at Steiner, whom i have had excellent dealings with in the past, made a cursory apology and stated that i should have known better than to expect those items at those prices when I ordered. Steiner's solution was to offer a 10-30% discount off the original prices. I declined because at those discount the items are not appealing to me.
My question to the educated members of this forum is simple: should i have expected this matter to have been handled and reconciled in a different matter?
Please let me know what you think
pjb
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