So, I’d like to hear some comments about eBay sellers – veterans vs. Mom and Pop sellers. I’ll start off with my comments;
VETERANS - About a year or so ago, I bought a Rams helmet off of a veteran eBay seller. The helmet was advertised as “game worn”. A few Months after the purchase, I was advised by a well-versed collector (he hates being called an expert) who told me the helmet was not ever “game worn”. He had a team source and that source gave him the information. It was suggested that I contact the Seller - “he’s a good guy" and "not to worry”. So, I did contact the Seller and the “good guy” wasn't so good. I did get a portion of my money back but under duress – so much for Mr. Good-Guy.
Now, let’s fast forward to today. The same Seller listed a helmet on eBay. In the listing, he had a Buy It Now format and he was accepting offers. So, I attempted to submit an offer only to find that the Seller is “NOT ACCEPTING MY OFFERS”. Well now, isn't that interesting - He sells a bogus helmet and it’s my fault?
Perhaps it’s just me? I’m an old school guy and I believe that - when I sell an item, I guarantee it not for a day, not for a week, not for a Month – I guarantee my items for LIFE. I also believe that no-one is perfect and we all make mistakes. When mistakes are made, it’s important to make it right. But hey, that's me.
MOM and POP – I have gotten some terrific items and not so terrific items from Mom and Pop sellers on eBay. With few exceptions, I have been able to send the item back and get an apology and a full refund. I have never heard , "You should have done your homework before you bought the item". In the few instances when I have to file a claim to get my money back, eBay had my back and I got my refund.
In closing, I find it interesting that I have had more trouble with Veteran Sellers as opposed to Mom and Pop sellers.
Just some thoughts,
Jim
VETERANS - About a year or so ago, I bought a Rams helmet off of a veteran eBay seller. The helmet was advertised as “game worn”. A few Months after the purchase, I was advised by a well-versed collector (he hates being called an expert) who told me the helmet was not ever “game worn”. He had a team source and that source gave him the information. It was suggested that I contact the Seller - “he’s a good guy" and "not to worry”. So, I did contact the Seller and the “good guy” wasn't so good. I did get a portion of my money back but under duress – so much for Mr. Good-Guy.
Now, let’s fast forward to today. The same Seller listed a helmet on eBay. In the listing, he had a Buy It Now format and he was accepting offers. So, I attempted to submit an offer only to find that the Seller is “NOT ACCEPTING MY OFFERS”. Well now, isn't that interesting - He sells a bogus helmet and it’s my fault?
Perhaps it’s just me? I’m an old school guy and I believe that - when I sell an item, I guarantee it not for a day, not for a week, not for a Month – I guarantee my items for LIFE. I also believe that no-one is perfect and we all make mistakes. When mistakes are made, it’s important to make it right. But hey, that's me.
MOM and POP – I have gotten some terrific items and not so terrific items from Mom and Pop sellers on eBay. With few exceptions, I have been able to send the item back and get an apology and a full refund. I have never heard , "You should have done your homework before you bought the item". In the few instances when I have to file a claim to get my money back, eBay had my back and I got my refund.
In closing, I find it interesting that I have had more trouble with Veteran Sellers as opposed to Mom and Pop sellers.
Just some thoughts,
Jim
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