mlb auctions

[momen55]

who do i contact for credit card issues from purchases?

[rdeversole]

Re: mlb auctions

I've had a card expire and it didn't work so I believe I received an email about needing to update my info to complete purchase. I'm not sure if I was sent a specific link or was just routed to my profile but updating card info is fairly easy on there. Otherwise, I think there is a MLB auctions contact page:

http://auction.mlb.com/cgi-bin/ncommerce3/ExecMacro/static/contact.d2w/report?wl=33072944

[momen55]

Re: mlb auctions

been there. no response in weeks.

[rdeversole]

Re: mlb auctions

Have you tried to contact the team who had the item up for auction?

[momen55]

Re: mlb auctions

yes. nothing.

[rufusandherschel]

Re: mlb auctions

yes. nothing.

Have you tried logging on, going to your (i.e., My Auction Account) Account, and clicking on "Update my Credit Card Information"?

[momen55]

Re: mlb auctions

it's not for updating. i was charged more than the item was and i want a refund.

[rufusandherschel]

Re: mlb auctions

it's not for updating. i was charged more than the item was and i want a refund.

I 'misunderstood' the/your question/problem/issue. There are 2 possibilities. First, I would try contacting the Team (in question) through team's MLB Auction site. Second, I would contact the MLB Auction site directly by calling them directly (and speak to/with a 'real' person). Their telephone contact information is on their website. Good luck.

[rdeversole]

Re: mlb auctions

I've also had that happen twice with different team items. All it took was asking the person with the team that handles GU or the MLB auctions and they made sure things were fixed.

[rufusandherschel]

Re: mlb auctions

I've also had that happen twice with different team items. All it took was asking the person with the team that handles GU or the MLB auctions and they made sure things were fixed.

Same here !