Sorry For The Site Outage

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  • ChrisCavalier
    Paid Users
    • Jan 1970
    • 1967

    Sorry For The Site Outage

    Hello Everyone,

    I just wanted to say we apologize for any inconvenience the site outage from yesterday and part of today may have caused. I know a number of you look forward to reading the Game Used Universe site and connecting with the members of the community here each day.

    The problem is this instance was a hardware issue (not in the operating system) and we needed outside people to help identify the problem and resolve it. That is why it took some time to get the site back online.

    Thank you for all your patience during the outage and we hope you continue to enjoy everything on the Game Used Universe site. We also thank you for the privilege of allowing us to assist you with your collecting needs.

    Sincerely,
    Chris
    Christopher Cavalier
    Consignment Director - Heritage Auctions
  • michaellechner
    Senior Member
    • Feb 2013
    • 209

    #2
    Re: Sorry For The Site Outage

    Thanks for working so hard to keep this site running for all of us Chris.

    Comment

    • ChrisCavalier
      Paid Users
      • Jan 1970
      • 1967

      #3
      Re: Sorry For The Site Outage

      Originally posted by michaellechner
      Thanks for working so hard to keep this site running for all of us Chris.
      You are very welcome. My pleasure. I'm very glad the site is helpful to so many people.

      -Chris
      Christopher Cavalier
      Consignment Director - Heritage Auctions

      Comment

      • NeonStatus
        Senior Member
        • Apr 2010
        • 111

        #4
        Re: Sorry For The Site Outage

        Would like to mention that the New Posts link at the top of the page is coming up with a database error message for me. Not sure if others are having the same problem. I do appreciate the work that everyone puts in to keep the site up.

        Comment

        • johnsontravis@ymail.com
          Senior Member
          • Dec 2013
          • 479

          #5
          Re: Sorry For The Site Outage

          Originally posted by NeonStatus
          Would like to mention that the New Posts link at the top of the page is coming up with a database error message for me. Not sure if others are having the same problem. I do appreciate the work that everyone puts in to keep the site up.
          Also for me too^^^

          But I Dont really use that feature so not a big deal for me.

          Comment

          • JDubbs73
            Senior Member
            • Dec 2011
            • 257

            #6
            Re: Sorry For The Site Outage

            Chris:

            Far worse things happen every day. The site you have put together and maintain is a privilege for all of its members, and I can't imagine anyone being inconvenienced. Cheers!

            Originally posted by NeonStatus
            Would like to mention that the New Posts link at the top of the page is coming up with a database error message for me. Not sure if others are having the same problem. I do appreciate the work that everyone puts in to keep the site up.
            I'm seeing the same thing...

            Comment

            • ChrisCavalier
              Paid Users
              • Jan 1970
              • 1967

              #7
              Re: Sorry For The Site Outage

              Originally posted by NeonStatus
              Would like to mention that the New Posts link at the top of the page is coming up with a database error message for me. Not sure if others are having the same problem. I do appreciate the work that everyone puts in to keep the site up.
              Thanks for the information. We will look into it.

              -Chris
              Christopher Cavalier
              Consignment Director - Heritage Auctions

              Comment

              • kudu
                Senior Member
                • May 2007
                • 775

                #8
                Re: Sorry For The Site Outage

                Search function is not working, as well.

                Comment

                • AKSaint
                  Senior Member
                  • Oct 2013
                  • 104

                  #9
                  Re: Sorry For The Site Outage

                  Originally posted by JDubbs73
                  Chris:

                  Far worse things happen every day. The site you have put together and maintain is a privilege for all of its members, and I can't imagine anyone being inconvenienced. Cheers!



                  I'm seeing the same thing...
                  +1 Agreed, thanks for working to correct the problems Chris!

                  Comment

                  • esquiresports
                    Senior Member
                    • Mar 2012
                    • 194

                    #10
                    Re: Sorry For The Site Outage

                    Chris, thanks so much for the site. If it weren't for GUU, I don't think I'd have ever really gotten into the game used memorabilia hobby. I have learned a ton here and learn more every week.

                    Comment

                    • ChrisCavalier
                      Paid Users
                      • Jan 1970
                      • 1967

                      #11
                      Re: Sorry For The Site Outage

                      Hey Guys,

                      Thank you so much for your feedback. In an industry that sometimes gets a bad rap for the unscrupulous activity that makes the news, it is really great to have a community like this one made up of well intended people who are willing to share information to help collectors. It is a pleasure to see and experience.

                      In addition, we have looked into the issues referenced in this thread and appears to be residual from the hardware issue we experienced previously. As such, we will be doing some work that will require the site to be down for a little while. We are scheduling to do this tomorrow night/Friday morning at around 2:00 AM EST so it hopefully won't affect too many people. Hopefully the work we do will correct the current issues.

                      -Chris
                      Christopher Cavalier
                      Consignment Director - Heritage Auctions

                      Comment

                      • slab0meat
                        Senior Member
                        • May 2010
                        • 526

                        #12
                        Re: Sorry For The Site Outage

                        Thanks for all the hard work.

                        Comment

                        • tom1315
                          Senior Member
                          • Mar 2008
                          • 471

                          #13
                          Re: Sorry For The Site Outage

                          Chris, I check the site on a daily basis…no problem from my end. Do see if you can fix as stated below some glitches still active like clicking on "new posts" and it will not take you cleanly to these.

                          Again, thank you for all that you do!

                          Tom

                          Comment

                          • xsentrixsupra
                            Senior Member
                            • Feb 2014
                            • 242

                            #14
                            Re: Sorry For The Site Outage

                            Not sure if this is related or not. I can't seem to search any of the forums. Every time I try to search I get an error. I thought maybe it was just me or something, but both my home computers and my office computer can't seem to search.

                            Comment

                            • karamaxjoe
                              Senior Member
                              • Nov 2005
                              • 651

                              #15
                              Re: Sorry For The Site Outage

                              My, my how times have changed. Three years ago this thread would have been ugly.
                              Mike

                              Looking for any White Sox jersey from Richie Zisk.

                              My website - http://www.freewebs.com/karamaxjoe/

                              "There are only two seasons - winter and Baseball"
                              ~ Bill Veeck

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