View Full Version : Who to contact to get MLB Authentication corrected?
xpress34
03-21-2014, 01:37 PM
Hello all.
I was given a contact name a while back, but cannot find where I put it.
I have three or four items that need TYPO (description) corrections (i.e. wrong player number, but right name, right item).
Anyone know who I need to contact to get these corrected?
Thanks!
- Smitty
gorilla777
03-21-2014, 03:18 PM
Smitty, send me an email, I have a contact person you can use.
Thanks,
Ben (bent_714 at yahoo dot com)
xpress34
03-24-2014, 12:39 AM
Thanks Ben!
I will let you know how it goes.
- Smitty
Roady
03-24-2014, 06:20 AM
Is it a secret person?
xpress34
03-24-2014, 08:35 AM
Is it a secret person?
Roady -
I don't know if it's secret or not, but I know different people on here have made contacts with different people with MLB Authentications.
I will say that I don't believe it's my place to name any names since I haven't even made contact with the person I was told about yet.
I hope that makes sense.
- Smitty
gorilla777
03-24-2014, 09:37 AM
No, it's a secret
Roady
03-24-2014, 01:29 PM
No, it's a secret
Darn, I'm always the last to know. :(
marino13
03-24-2014, 03:42 PM
I will say that I don't believe it's my place to name any names since I haven't even made contact with the person I was told about yet.
- Smitty
After years of networking, I end up with two authenticators' personal contacts. They can "correct" almost everything that I sent with proper screenshots.
I have others asked me about the contacts and the best answer that I can give them - "I earned this with their trust by not over-flooding their work email with issued/used mumbo jumbo." If there was obvious error, with the screen-shot proofs that can be verified with links, they will fix it.
Unless I see them at the signings I attended - I will never ask them to update the hologram data to match up with the signing. I did manage to get a couple game used broken bats signed with inscriptions updated.
xpress34
03-24-2014, 04:51 PM
After years of networking, I end up with two authenticators' personal contacts. They can "correct" almost everything that I sent with proper screenshots.
I have others asked me about the contacts and the best answer that I can give them - "I earned this with their trust by not over-flooding their work email with issued/used mumbo jumbo." If there was obvious error, with the screen-shot proofs that can be verified with links, they will fix it.
Unless I see them at the signings I attended - I will never ask them to update the hologram data to match up with the signing. I did manage to get a couple game used broken bats signed with inscriptions updated.
Exactly.
That said, the three main items - that should be easy fixes:
Ryan Wheeler GU Bat - broken on an RBI Single Sept 20, 2013. (MLB Auth says TIM Wheeler who didn't even get called up in 2013)
Nolan Arenado GU Camo Hat. (MLB Auth says #20 - that's Wilin Rosario. Should say #28 - what's tagged in the hat.)
Yankee Stadium seat back. MLB and Steiner Cert. (MLB Auth says seat BOTTOM. Obviously Seat back by design and number on it)
So, I do feel blessed that someone I have dealt with in the past trusted me with their contact who has already set me up with someone who is willing to help and I am not going to damage that trust.
- Smitty
yanks12025
03-24-2014, 05:15 PM
Anyway someone can get a hologram entered into the system for me. I have a Yankee lineup card from 2010 and it's not even in the system. During that game A-rod hit his 590 homerun and 20th grand slam.
xpress34
03-24-2014, 05:17 PM
Anyway someone can get a hologram entered into the system for me. I have a Yankee lineup card from 2010 and it's not even in the system. During that game A-rod hit his 590 homerun and 20th grand slam.
Yanks -
What I was told today, is that as long as the Hologram is in the database, and I can show proof (pics, video, box scores, etc) they can be corrected.
I'm not sure what they do if the Holo isn't even in the system. Maybe ask for a pic of the Holo and a pic of the Item?
- Smitty
frikativ54
03-24-2014, 05:18 PM
Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.
marino13
03-24-2014, 05:46 PM
Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.
Because it is very simple - that generic email is ALWAYS flooded with redundant. And they have newbies scanning the inbox and sometimes if you have a good one, he/she will actually do some leg work. If not, you can just sit there and wait for grass to grow. :D
xpress34
03-24-2014, 06:48 PM
Because it is very simple - that generic email is ALWAYS flooded with redundant. And they have newbies scanning the inbox and sometimes if you have a good one, he/she will actually do some leg work. If not, you can just sit there and wait for grass to grow. :D
EXACTLY.
I have submitted the Arenado Hat - with pics (photo match) - TWICE and ddin't even get a response if it was even being worked.
The info is still incorrect in the database...
Roady
03-24-2014, 08:06 PM
Roady -
I don't know if it's secret or not, but I know different people on here have made contacts with different people with MLB Authentications.
I will say that I don't believe it's my place to name any names since I haven't even made contact with the person I was told about yet.
I hope that makes sense.
- Smitty
It does make sense and thanks. :)
gorilla777
03-24-2014, 09:04 PM
Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.
Relax, it was a joke....
Powered by vBulletin® Version 4.2.5 Copyright © 2024 vBulletin Solutions Inc. All rights reserved.