Haven't done much selling on ebay lately, and wasn't aware of the many changes they've made when it comes to feedback between buyers and sellers.
I just sold a few cards and an 8x10 signed photo (offerred free shipping), packaged securely in a priority mail envelope. Buyer emails me and claims priority mail envelope was folded and creased the photo. In order to do so, you would have to completely fold the envelope and push down on the envelope for this to happen. Even if you took each side of the envelope and brought both points together, it wouldn't fold, would only bend, but not damage a photo in the envelope. Envelopes are acturally pretty good.
Seller wants $25 of cost refunded. As I stated to the buyer, we can be resonsible for how the post office mishandles mail (if this even happened).
So, the buyer leaves me nutural feedback and stated bad packaging, which isn't accurate.
What shocked me was when I went to leave feedback, my options were only to leave positive.
This is truly ridiculous and unfair.
I just sold a few cards and an 8x10 signed photo (offerred free shipping), packaged securely in a priority mail envelope. Buyer emails me and claims priority mail envelope was folded and creased the photo. In order to do so, you would have to completely fold the envelope and push down on the envelope for this to happen. Even if you took each side of the envelope and brought both points together, it wouldn't fold, would only bend, but not damage a photo in the envelope. Envelopes are acturally pretty good.
Seller wants $25 of cost refunded. As I stated to the buyer, we can be resonsible for how the post office mishandles mail (if this even happened).
So, the buyer leaves me nutural feedback and stated bad packaging, which isn't accurate.
What shocked me was when I went to leave feedback, my options were only to leave positive.
This is truly ridiculous and unfair.
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