Here are some suggestion on ways to improve services for game-used collectors. I'd enjoy hearing others' suggestions as well.
1 All mlb teams should authenticate balls for their specific use in a game. Last I heard, the Red Sox and Yankees were still just giving balls as used in a certain game, without specifics, except in occasional cases.
2 Clerks in team stores selling game-used items should be given 30 minutes of orientation to the basics. I have several times found clerks who assured me they had no items of a certain year, etc., only to have me readily spot such items. Or tell me all items on the shelf were from Selig's last year, when I could see Manfred's signature, not Selig's, on the balls. Or clearks were clueless how to look up an authentication number on their store computer, when the customer had a question. Simple orientation would not take long.
Other suggestions?
1 All mlb teams should authenticate balls for their specific use in a game. Last I heard, the Red Sox and Yankees were still just giving balls as used in a certain game, without specifics, except in occasional cases.
2 Clerks in team stores selling game-used items should be given 30 minutes of orientation to the basics. I have several times found clerks who assured me they had no items of a certain year, etc., only to have me readily spot such items. Or tell me all items on the shelf were from Selig's last year, when I could see Manfred's signature, not Selig's, on the balls. Or clearks were clueless how to look up an authentication number on their store computer, when the customer had a question. Simple orientation would not take long.
Other suggestions?
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