Game Used Universe Store Buyer Terms and Conditions
Game Used Universe was created in 2005 to help the collecting community become more educated about the sports memorabilia industry while also helping collectors become more informed about items they may be interested in purchasing. As such, Game Used Universe’s transaction platforms were created in an effort to establish a marketplace of only truly legitimate merchandise, not to try to sell as many items as possible. To achieve this goal, Game Used Universe will do everything possible to ensure the authenticity of every item offered in the GUU Store. These efforts include:
- Game Used Universe has developed relationships with a number of trusted entities in the sports memorabilia industry that have direct relationships with teams and/or players. These items offered in the GUU Store provide an added level of authenticity given the team or player provenance. Items with this added provenance are noted in the item descriptions.
- Game Used Universe will perform preliminary evaluations of items without team or player provenance to determine whether or not consigned items are fit for offering in the GUU Store. Specifically, items being sold in Game Used Universe's store will first be evaluated by people like Rob Steinmetz, Mike Specht, Jim Caravello, Robert Harvell and other highly recognized individuals who contribute to the GUU site. Not only are these people extremely knowledgeable in their areas of expertise, they are, equally important, people who operate with the highest level of integrity. Their input on GUU Store items will provide collectors with assurances and information not found everywhere in the industry.
- While Game Used Universe will do everything possible to make sure every item making it into the GUU marketplace is legitimate, Game Used Universe also goes one step further to ensure questionable items do not make it through our system. Game Used Universe has developed its own custom software where each and every item in its store will have a 'thread' created for it that will allow collectors to publicly ask questions about any item and for those questions to be answered by, not only GUU evaluators, but anyone in the massive GUU community who has substantiated knowledge about a specific item.
For additional information in this area, please see “A Word about Authenticity and Item Legitimacy” below.
Since the vast majority of items offered in the GUU Store are on consignment, we ask potential buyers to make sure they fully evaluate items, and use the buying mechanisms GUU has put in place, before making any purchase. Given GUU must payout consignors once sales are made, it is difficult to implement a return policy that will work for all parties involved. However, as stated above, the goal of Game Used Universe is to create a marketplace of only truly legitimate items. Thus, if any item received by a buyer appears to be different than represented or problematic in any way, we ask that you contact GUU within 14 days of purchase. If there are any problems with items sold in the GUU marketplace, Game Used Universe will work to rectify the situation and return purchase amounts where justified.
A Word about Authenticity and Item Legitimacy
In our estimation, there are extremely few instances where one can deduce with 100% certainty that an item is game used by a specific player. In fact, absent someone witnessing the item being used by a player and then having that item handed to them directly, there is no way to really get to 100% certainty. For example, you may acquire an item from a friend who said they got an item directly from a player and that they personally witnessed the item in use. In this example, your opinion of the person's integrity who is giving you the item may allow you to feel close to 100% certain the item is game used. However, the only person who is 100% certain is the person who actually witnessed the item being used and was able to personally witness the trail of ownership to them. Once it leaves that person, no other person can get to 100% certainty. Subsequent owners may feel they are close to 100% certain but they can never get all the way there.
Therefore, since most people do not witness items being used and then have the item handed directly to them, the verification process involves the evaluation of various data to determine the probability of an item being game used. For years game used memorabilia collectors have relied almost exclusively on the opinions of a select few to determine whether or not an item is legitimate. In our estimation, given the vast resources available in an age of information technology, we believe there is a better way to validate items that are offered in the marketplace. Specifically, Game Used Universe has come up with a system of transacting items that we believe addresses many of the inherent problems of the current model.
Since its creation in 2005, Game Used Universe has helped game used collectors make more informed decisions about items they may be interested in purchasing. GUU has invested a great deal of resources providing valuable content and creating a social network where information is freely shared among collectors. Now, with the launch of the GUU marketplace, buyers will be protected against the sale of fake and suspect merchandise in ways that have never been done before.
In the Game Used Universe model, there are multiple layers of evaluation that serve as a check and balance against the inappropriate representation of an item. It is a system that enables collectors to get information on unprecedented levels and one that protects collectors from the inaccurate representation of items being sold.
Except for items that have direct team or player provenance, items being sold in Game Used Universe's store will first be evaluated by people like Rob Steinmetz, Mike Specht, Jim Caravello, Robert Harvell and other highly recognized individuals who contribute to the GUU site. Not only are these people extremely knowledgeable in their areas of expertise, they are, equally important, people who operate with the highest level of integrity. Their input on GUU items will provide collectors with assurances and information generally not found in the industry. Further, the Game Used Universe model doesn't stop there. Game Used Universe has also developed its own custom software where each and every item in its store will have a 'thread' created for it that will allow collectors to ask questions and for those questions to be answered by, not only GUU evaluators, but anyone in the massive GUU community who has substantiated knowledge about a specific item.
Basically, Game Used Universe believes there are people in its community with more knowledge in specific areas than anyone else. For example, there are individuals in the Game Used Universe community who are true experts regarding memorabilia relating to specific teams (say the St. Louis Cardinals or Denver Broncos) or types of memorabilia (such as baseball bats or football helmets). While Game Used Universe's evaluators will provide extensive initial evaluations to help protect collectors, the GUU software will also allow collectors ask questions publicly and allow anyone in the GUU community with useful information to provide answers. This system of fully disclosing all information for collectors to use in their purchasing decisions has never existed before.
In the end, there should never be a situation on Game Used Universe's site where someone buys an item without fully being aware of what they are buying and of potential issues related to the item. The Game Used Universe system itself is designed to reveal any potential issues. If a collector is unsure of something, all they need to do is ask. And, while we cannot guarantee 100% legimitacy of items, if an item is illegitimate, questionable or misrepresented, there is little chance of making it through Game Used Universe's system without being identified as such. As people who are using its site already know, Game Used Universe has been instrumental in helping protect collectors from many of the problems in the market. The GUU transaction platforms will only be taking things a step further in ways never done before.
Lastly, please note the GUU Store is also intended to eliminate the potential "conflicts of interest" that exist with the exclusive reliance on a select few to tell others whether or not an item is legitimate. Game Used Universe has invested deeply in creating its transaction system to help improve the process of item verification and authentication and trust collectors will find value in the new system. Please use the system to its fullest as it is designed to make sure collectors do not find themselves in the unenviable position of owning items that turn out to be something other than what they thought they were getting.