what would you do?

[beantown]

I recently sold this jersey on eBay...

http://cgi.ebay.com/ws/eBayISAPI.dll...MESO:IT&ih=014

I thought I was 100% clear and accurate in the description....

Buyer's eBay ID is "airmassie45"...he received the jersey and sends me this email...

hi..... the sleeves are not long like stated in your auction....... also the jersey is liman cut and not qb cut..... i have returned the jersey and i want a full refund.... thanks
- airmassie45

Again, I think I was pretty clear in the description and yes, the jersey is the right Manning QB cut...Moreover, he did not ask one question during the auctions listing and the auction clearly states that ALL SALES FINAL...

So, what would you do?

-Chris

[mvandor]

Photos are excellent and clear, buyer is trying to get out, buyers' remorse would be my guess.

I'd politely stand my ground.

If he paid by Paypal, be sure you flush your account so they don't freeze it if he files a complaint.

[commando]

If the buyer paid thru Paypal, he will request a refund because the item was not as described. I seriously doubt a Paypal rep will know the first thing about jerseys, and will probably just side with the buyer.

In my opinion, I'd give him a refund after the jersey arrived back to me safe and sound, and resell it to someone else.

[helmets]

"Flush" the account? I guess I don't know what that means. If you mean withdraw all of your funds, you are still responsible on a chargeback to the buyer if they find in his favor. I agree with Commando. Refund the money less the ebay listing and selling fees and the shipping cost. Do it before he files a claim or dispute, because Paypal will refund the entire amount.

[beantown]

Should I have to go through that hassle when IMO I did nothing wrong? Moreover, I feel I'm being told to do something instead of being politely asked...

[skyking26]

The bad part about ebay and paypal now besides the fees is that they always side with the buyer. You are in a no-win situation and the buyer knows it. If he files a complaint he could have paypal freeze your acct all together if he gets pissy enough. Sad thing is he holds all the cards. Refund him and walk away.

[Lokee]

refund him or paypal will refund him. Either way the guy will get his money back.

I was looking at this the other day. Ebay has this box that you can check under Return Policy you can either accept returns or not accept returns. If you do not accept returns under that option is this and i quote "Sellers may be required to accept a return if eBay determines that the item is significantly different from what was described in the listing." So why even give the option right ?

You cannot win with paypal in a dispute if you are the seller. I shouldn;t say you can't win but it is very slim.

Also notice how on ebay right on the right under meet seller in big bold letters BUY SAFELY the auction it says BUYERS PROTECTED up to 2,000 or whatever the amount. Click the link and tell me it is not just openeing a whole can of worms for crooked people.

You can bat and switch (not condoned by the way) and still get your money back. So many loop holes and such little time.

Anyways I would refund the buyer add him to your blocked list and re-list that jersey as you should have NO PROBLEM getting that again if not more for it.

[Vintagedeputy]

I'd tell him to go pound salt!

That's just how big my baseballs are!

[mvandor]

I'd tell him to go pound salt!

That's just how big my baseballs are!

Glad to see someone else has principles.

[Jags Fan Dan]

I agree with those that say stand your ground. I don't see the buyer's complaints as valid. And if he files a paypal dispute, you get to voice your side. My whole argument, if I were you, would be that he received the jersey as shown in the photos in the auction. What does "All sales final" mean? It means no refunds.