PCM Sports - What gives?

[whatupyos]

PCM Sports:

Look, you could have responded without the digs in there at Big Truck. That was not necessary and makes you/your company look less than professional. I understand that you had to respond, and might feel wrongly accused but you could have taken a higher road. Instead you chose to get back at him by getting some digs in there and might lose business because of your lack of professionalism in dealing with people who have questions.

Aaron

P.S. A name to your post might be nice so we know who you are.

[cigarman44]

PCM Sports:

Look, you could have responded without the digs in there at Big Truck. That was not necessary and makes you/your company look less than professional. I understand that you had to respond, and might feel wrongly accused but you could have taken a higher road. Instead you chose to get back at him by getting some digs in there and might lose business because of your lack of professionalism in dealing with people who have questions.

Aaron

P.S. A name to your post might be nice so we know who you are.

+1

[suicide_squeeze]

Here is our official reply to bat gate:

First off, we want to thank all our loyal buyer for standing up and letting people know about the quality of our items. Next, we want to apologize to BigTruck for the emotional damage we seemed to have caused him by having to make that extra click on ebay to see the entire listing. I realize that this took some time and effort away from playing with his "big truck" (most likely a name to over compensate for a tiny compact, but i digress).

We are a very upstanding company. The player told us it was game used and signed it and inscribed it game used. We then took it upon ourselves to be upfront and let you all know that the bat showed limited to no game use. If we are wrong for being so honest, i again apologize. If anyone has any questions on game used items, we are always willing to help. When we get stupid emails from morons upset because they actually had to read the entire listing and could not just bid on an item off the small alloted space we are allowed for the auction listing, we ignore those emails because we only want educated customers not just any tom, dick, or bigtruck.

In closing, again, we apologize to BigTruck and will expect a thank you note from his therapist because we are sure that this whole thing has sent him running back for a visit.

Please feel free to contact us with any questions.

PCM Sports

You want educated customers?

I am a college graduate, graduated in the top 5% of my class in fact.

After your attack on a guy with a somewhat legit "expression of dismay" over your listing, no matter what anyone's opinion including yours is of his expression, I wouldn't buy didly squat from your company.

You essentially just called every single potential customer of yours a "moron" for questioning the way you handled one of your items.

Nice move. You apparently aren't intelligent enough to know how to respond in a professional manner.

Now go back to ebay. The lemmings are looking to spend their $3.23 on a nice item you have listed.

[PCM Sports]

congrats on graduating in the top 5% from your college (or community college). That and $5 will get you a footlong sub at subway!

[spartakid]

PCM- I believe you are acting in a manner which is uncommendable and the personal attacks are unneccesary and have nothing to do with the matter at hand. Outrageous conduct. Do you have multiple PhDs or something, becuase the way you're putting people down I would assume as much?

[treasurechest collectibles]

pcm....keep diggin your own grave.

[Birdbats]

I was watching the Wallace bat on eBay, but I've deleted it from my watch list after reading PCM's replies on this thread. I no longer have any interest in doing business with them, regardless of the item. I feel bad for Wallace and other athletes who have put their trust in a company that represents itself and them so unprofessionally.

[Mr.3000]

Here is our official reply to bat gate:

First off, we want to thank all our loyal buyer for standing up and letting people know about the quality of our items. Next, we want to apologize to BigTruck for the emotional damage we seemed to have caused him by having to make that extra click on ebay to see the entire listing. I realize that this took some time and effort away from playing with his "big truck" (most likely a name to over compensate for a tiny compact, but i digress).

We are a very upstanding company. The player told us it was game used and signed it and inscribed it game used. We then took it upon ourselves to be upfront and let you all know that the bat showed limited to no game use. If we are wrong for being so honest, i again apologize. If anyone has any questions on game used items, we are always willing to help. When we get stupid emails from morons upset because they actually had to read the entire listing and could not just bid on an item off the small alloted space we are allowed for the auction listing, we ignore those emails because we only want educated customers not just any tom, dick, or bigtruck.

In closing, again, we apologize to BigTruck and will expect a thank you note from his therapist because we are sure that this whole thing has sent him running back for a visit.

Please feel free to contact us with any questions.

PCM Sports

Wow. Thank you for showing your true colors. I certainly won't do business with anyone who comes off as you just have in this post. A real classless reply to an honest concern in this hobby. Calling him a moron and insinuating that he needs a psychiatrist? Not to mention the overall nasty sarcasm.

Like I said, classless.

[b.heagy]

Not all publicity is GOOD publicity. Hate to see a company react to potential customers in this manner. What a shame........

[GarkoCollector]

Makes me wonder if the person in charge of PCM is NOT the person posting as PCM.

No legitimate business would blatantly and openly call out people on a broad spectrum in this manner. I'd be interested in hearing more from PCM before I put them in the wood burner.