newbie question

[walt33]

hey all long time viewer, dont post alot but i have a question. i redeemed on upperdeck.com a Alex Rodriguez game used hat w/ upperdeck coa.that i had won from a pack of their cards. that was back in november. Apparently it was very limited possibly even a 1 of 1 item. i recieved a call from upperdeck that they had ruined the arod hat and they need to replace it. they will said they will replace the arod with something of equal or most likely greater value. my question is WHat should i ask for as a replacement from them? ud and i agreed that the hat was pretty valuable. any ideas or help is appreciated.
walt

[both-teams-played-hard]

Hire a lawyer to write a nice letter and shoot for the moon. I know little about the law, but your UDA redemption card is like a contract, right? Determine fair market value (whatever that might be) and ask them to scratch a check...then buy some nice game used stuff of your choice.

[suave1477]

here are some suggestions why not a:

arod jersey
arod bat
pujols jersey
pujols bat

anyone of these i would be happy with

[BULBUS]

If you like AROD, I would definetly start with something else of his (of greater value), like a bat or jersey. If they dont have that, ask for a bat or jersey of a star player that you like. Make a list ranking them. Or maybe you should make UD give you a list to chose from. You can post the list here on the forum, and take a poll what the members think you should take.

[icollectDCsports]

Whatever you decide, if you believe that Upper Deck does not treat you fairly in resolving this, post again on the forum to obtain ideas about what to do. They need to make good on this.

[PK]

I agree with having UD give you a list of what they can offer in place of the A Rod hat. If you do not like the list tell them that you have an appointment to talk with a lawyer in the morning and you will be recording any further converastions with them

What is the title of the person you are speaking with? I would take it all the way up to a VP.

Nice pull on the card!!!!

[walt33]

hi all,
thanks for the help. ud is having a meeting on monday with the managers of customer service to come up with a replacement. i will def. post what they tell me. how much value do you think the hat has? they have been as helpful as they can be right now and even saying they will exceed the value. i just hope its something good. ill keep ya posted

[both-teams-played-hard]

...I recieved a call from upperdeck that they had ruined the arod hat and they need to replace it.

Is it possible that this hat was cut into pieces and attached to "game used" Upper Deck cards? Now there's a reason to stick it to Upper Deck. Does UDA cut up jerseys to make cards? Is there an A-Rod Mariners or Rangers game used cap card? From any company?

[walt33]

Is it possible that this hat was cut into pieces and attached to "game used" Upper Deck cards? Now there's a reason to stick it to Upper Deck. Does UDA cut up jerseys to make cards? Is there an A-Rod Mariners or Rangers game used cap card? From any company?

thats what i thought lol. they couldnt give me a print number on how many they had for this redemption but since they cant replace the arod hat with another it was a good chance it was a 1 of 1. if anything i should get something to use for trade.
anyone have a devil rays team signed ball or toby hall game used items?

[suave1477]

if you check out items for sale under the thread "Game used jerseys and bats For Sale" in my listing i have 2 devil rays game used items for sale.