eBay Has Gone To Hell In A Hand Basket!!!

[TriplexXxSports]

I don't know why they have to go and mess up a good thing. I have read all of your posts on here about how bad the recent changes to eBay have made them. Now I am a victim, and I need to vent it off.

So, like most Bears collectors, I was hoping to cash in on our newest 'Dream Man', Jay Cutler.

A few weeks ago I got in touch with my connection at Reebok and asked them to make up 40 Authentic On-Field Cutler jerseys for me. I forked out the cash, up front, and all was good.

They arrived in the mail yesterday, exactly as I ordered, so I took some snapshots, wrote up a listing and posted them on eBay. 5 different sizes, 5 different listings.

4 out of the 5 had bids. No more than 2 hours after I had listed them I got an e-mail from eBay's Trust & Safety Dept. stating that I was in violation of eBay policy and that all of my listings have been removed....WTF!

I called the customer service line, only to be given the run around. I was told that they cannot give me any specifics as to why I was in violation. They could only tell me that I WAS in violation.

Now, why in the hell can they not tell me what's up. How am I supposed to correct the problem if no one is able to tell me what the problem is?

After some hard thought about what I may have violated, I went back on to My eBay, and tried to put them back up, only to be told that I have to take some ridiculous tutorial about policy violation.

So, I took their tutorial, redid the listing, took different photo's, redid the title and description, and relisted them.

4 hours goes by. I have bids on all 5 listings. I go to bed at 10pm. I get up this morning to the same frickin' e-mail!

They removed them AGAIN!

By now I am P*SSED OFF! I get back on the phone with Customer Care. They again tell me that they cannot tell me specifically what I was in violation of. I feel for the poor little girl I was screaming at, but I was not getting any answers and she refused to transfer me to someone who could assist me better.

Getting nowhere with this bimbo, I tried to call a 3rd time to try and get answers. Same story, except this time I was told to e-mail the Trust & Safety Dept. So, I did. I explained everything that was going on, my concerns, my 3 calls to customer care, etc.

Now I have to sit and wait to hear from them........

Why is it that they cannot tell me what I violated? Now my account is suspended & it isn't just 2 violations for 2 sets of listings. It's 10 violations! 1 violation per listing!

ARRRGGGGGG!! I am frustrated!!! Anyone have some advise on what I should do? Sorry about the tirade!

[mvandor]

Re: eBay Has Gone To Hell In A Hand Basket!!!

I don't know why they have to go and mess up a good thing. I have read all of your posts on here about how bad the recent changes to eBay have made them. Now I am a victim, and I need to vent it off.

So, like most Bears collectors, I was hoping to cash in on our newest 'Dream Man', Jay Cutler.

A few weeks ago I got in touch with my connection at Reebok and asked them to make up 40 Authentic On-Field Cutler jerseys for me. I forked out the cash, up front, and all was good.

They arrived in the mail yesterday, exactly as I ordered, so I took some snapshots, wrote up a listing and posted them on eBay. 5 different sizes, 5 different listings.

4 out of the 5 had bids. No more than 2 hours after I had listed them I got an e-mail from eBay's Trust & Safety Dept. stating that I was in violation of eBay policy and that all of my listings have been removed....WTF!

I called the customer service line, only to be given the run around. I was told that they cannot give me any specifics as to why I was in violation. They could only tell me that I WAS in violation.

Now, why in the hell can they not tell me what's up. How am I supposed to correct the problem if no one is able to tell me what the problem is?

After some hard thought about what I may have violated, I went back on to My eBay, and tried to put them back up, only to be told that I have to take some ridiculous tutorial about policy violation.

So, I took their tutorial, redid the listing, took different photo's, redid the title and description, and relisted them.

4 hours goes by. I have bids on all 5 listings. I go to bed at 10pm. I get up this morning to the same frickin' e-mail!

They removed them AGAIN!

By now I am P*SSED OFF! I get back on the phone with Customer Care. They again tell me that they cannot tell me specifically what I was in violation of. I feel for the poor little girl I was screaming at, but I was not getting any answers and she refused to transfer me to someone who could assist me better.

Getting nowhere with this bimbo, I tried to call a 3rd time to try and get answers. Same story, except this time I was told to e-mail the Trust & Safety Dept. So, I did. I explained everything that was going on, my concerns, my 3 calls to customer care, etc.

Now I have to sit and wait to hear from them........

Why is it that they cannot tell me what I violated? Now my account is suspended & it isn't just 2 violations for 2 sets of listings. It's 10 violations! 1 violation per listing!

ARRRGGGGGG!! I am frustrated!!! Anyone have some advise on what I should do? Sorry about the tirade!

Ebay is essentially a monopoly and they act like it. It is ludicrous they can't tell you what's wrong and what you need to do to correct it.

[MiLe HigH]

Re: eBay Has Gone To Hell In A Hand Basket!!!

I got SERVED recently too..I deal in vitage skateboards to facilitate my Game Used addiction. I HAD a perfect 100% feedback since '98. The other day i sold to a guy who paid right away. So i sent it out the next day. Two weeks later no feedback. Then out nowhere i have a negitive feedback and paypal coming after me. So i lose the skateboard.$200.00
lose with Paypal 200.00 and get a negitve feedback THAT I CANT RESPOND TO. Buyer did not want confirmation and insurance so I pay.
Lesson Learned....Tried to call Ebay for REASONING, and i must have got the same "Bimbo" triple XXX got.....I"m done with them.. they dont care if you were there sice 98 or 2008..Burn Ebay Burn

[ndevlin]

Re: eBay Has Gone To Hell In A Hand Basket!!!

What area did you post these auctions in?

[suicide_squeeze]

Re: eBay Has Gone To Hell In A Hand Basket!!!

God......I can just feel my blood pressure rising as I read these posts.

This is exactly why I won't sell on ebay anymore.....EVER.


Triple xXx....

Can you please post your listing verbage right here for us? I'll bet I could tell you in short order what your "violation" was, as this happened to me.

It could be something with you mentioning paypal and how the charge for it is handled...It could be about you commenting on another company....

I have had the same thing happen to me, when all I was doing was absolute full disclosure on how I was trying to raise money which was why I was selling the item......and I stated that using paypal was counter-productive to my effort. BUT....I said....."If you want to use paypal, I will aloow it for the extra security it gives you buyers...but you will have to pay their fee they charge me".

IIIIIINNNNNNNNNNNNNNNGGGGGGGGGGGGGGGGGG!!!!!!!! WRONG!....says ebay!

I was in "violation", as it turned out, of dodging selling fees....and they shut my auction down. EVEN as I fully disclosed that I was only selling the item to raise money, and I only wanted a check, money order, or cashier's check.

I hate ebay.

I hate the gen "X'ers" and Gen "Y'ers" that run the place.

They are clueless.....ignorant.....without business sense, and completely void of the ability to reason.

Post your verbage....let me see if I can help you out.

[TriplexXxSports]

Re: eBay Has Gone To Hell In A Hand Basket!!!

What area did you post these auctions in?

Listed in category: Sports Mem, Cards & Fan Shop > Fan Apparel & Souvenirs > Football-NFL > Chicago Bears > Jerseys

[camarokids]

Re: eBay Has Gone To Hell In A Hand Basket!!!

In retail, it is a violation of law to charge a fee to a customer who uses a credit card. I am not sure how gas companies get away with it????

I know it is a violation of ebay policies to charge a fee to a bidder for using paypal.

I prefer paypal. The fee is not that bad. Always ship delivery confirmation and you are protected. On a expensive item, I would pay insurance or require the buyer to pay the insurance.

Or if the item is really special ship Registered Mail. It is the safest way to ship anything. Every postal employee that touches your item has to sign for it. Plus the addressee has to sign for it.

[TriplexXxSports]

Re: eBay Has Gone To Hell In A Hand Basket!!!

God......I can just feel my blood pressure rising as I read these posts.

This is exactly why I won't sell on ebay anymore.....EVER.


Triple xXx....

Can you please post your listing verbage right here for us?

Post your verbage....let me see if I can help you out.

CHICAGO BEARS REEBOK AUTHENTIC ON-FIELD JAY CUTLER JERSEY

BRAND NEW FOR THE 2009 SEASON!!

Be the first to own an Authentic REEBOK Jay Cutler Jersey.

These are BRAND NEW, w/ tags.

The jersey is constructed of heavy weight BLACK polyester with spandex trim.

All the letters, numbers, & logos are stitched.

The sleeves are custom cut, w/ spandex sides.

These jerseys are made exactly like the players wear on the field.

We have these jerseys in hand. NO WAITING! READY TO SHIP TODAY!

SIZES 48(M) - 56(XXXL) AVAILABLE!

We ordered a very small quantity of these, and once they are gone - THEY'RE GONE!


Please be sure to ask if you have any questions

[TriplexXxSports]

Re: eBay Has Gone To Hell In A Hand Basket!!!

Another thing that gets me is I have Matt Forte jerseys listed with those EXACT SAME WORDS!!

The only difference is I changed MATT FORTE to JAY CUTLER, and obviously the pics.

Same jersey, same color, same tags, same Reebok Hologram, same vendor, SAME LISTING!!

Check it out for yourself. Do an eBay search for 'Chicago Bears Matt Forte Jersey.' You'll find 'em.

Those are still up with no problems. Why am I not in violation with the Matt Forte jerseys if it is the EXACT SAME!? I just don't get it!!!!

[earlywynnfan]

Re: eBay Has Gone To Hell In A Hand Basket!!!

God......I can just feel my blood pressure rising as I read these posts.

This is exactly why I won't sell on ebay anymore.....EVER.


Triple xXx....

Can you please post your listing verbage right here for us? I'll bet I could tell you in short order what your "violation" was, as this happened to me.

It could be something with you mentioning paypal and how the charge for it is handled...It could be about you commenting on another company....

I have had the same thing happen to me, when all I was doing was absolute full disclosure on how I was trying to raise money which was why I was selling the item......and I stated that using paypal was counter-productive to my effort. BUT....I said....."If you want to use paypal, I will aloow it for the extra security it gives you buyers...but you will have to pay their fee they charge me".

IIIIIINNNNNNNNNNNNNNNGGGGGGGGGGGGGGGGGG!!!!!!!! WRONG!....says ebay!

I was in "violation", as it turned out, of dodging selling fees....and they shut my auction down. EVEN as I fully disclosed that I was only selling the item to raise money, and I only wanted a check, money order, or cashier's check.

I hate ebay.

I hate the gen "X'ers" and Gen "Y'ers" that run the place.

They are clueless.....ignorant.....without business sense, and completely void of the ability to reason.

Post your verbage....let me see if I can help you out.

I'm confused by your post: I agree that ebay is getting very "seller-unfriendly," but ebay rules are VERY clear that you cannot make buyers pay any of your selling fees. Didn't you know that going in? If I put a sign in my store saying "no shirt, no shoes, no service," and you walk in barefoot, would I really be out of line asking you to leave?

Also, you said twice that you were "only selling the item to raise money," as if ebay should've allowed you to break their rules (and cost them money, they aren't a charity, last I looked) so you can fulfill your wish to raise money. Why else would you be selling on ebay, other than to raise money?? Am I missing something?

Ken
earlywynnfan5@hotmail.com

[TriplexXxSports]

Re: eBay Has Gone To Hell In A Hand Basket!!!

I will even throw in my buyer terms and conditions.......

PAYMENTS:
Ø PLEASE SEE LISTING DETAILS FOR ACCEPTED PAYMENT METHODS
Ø All payments must be made within 7 days from the end of the listing.
Ø If your payment is not received in 7 days we will open a UNPAID ITEM STRIKE against you, and report you to eBay IMMEDIATELY.

SHIPPING & HANDLING:
Ø All postage costs will be calculated based on your zip code.
Ø We charge $1.00 handling fee for up to 2 lbs. and .75c for each additional lb.
Ø International fees are doubled.
ØInsurance is optional, but recommended.
Ø WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED ITEMS IF YOU CHOSE NOT TO INSURE YOUR ITEM.

RETURN POLICY:
Ø We offer a no hassle, no questions asked, money back guarantee on all of our merchandise. If you are not 100% satisfied with your item, you may return it for up to 7 days. Simply e-mail us and let us know that you will be returning your item. Please be sure to include the item number from the listing. Once the item arrives back to us in its original condition, we will then contact you in regards to your refund.

BIDDING POLICY:
Ø If you cannot accept our terms & conditions – DO NOT BID!
Ø If you have a feedback rating of 5 or less, OR, you have a feedback score of 95% or less, you must contact us before you bid.
Ø If you do not contact us first, your bids will be removed & you will be blocked from our auctions.
Ø If you have 2 UNPAID ITEM STRIKES in the past 12 months, you will be blocked from our auctions.
ØIf you have had 4 or more POLICY VIOLATIONS in the past 6 months, you will be blocked from our auctions.

FEEDBACK POLICY:
Ø If you have any problems, what so ever with your item, please contact us before you post feedback. We are here to work with you and your satisfaction is our guarantee.
Ø Once you have posted feedback for us, we will kindly do so for you.


I generally offer free Priority Shipping with delivery confirmation. Express is available at the buyers expense. I have no hidden fees, or anything else of that nature. This is the same wording that I have used on all my listings since day one.

This is pure BULLSHIT they are pulling!

[helmets]

Re: eBay Has Gone To Hell In A Hand Basket!!!

Trust and Safety handles items that are not licensed. The NFL has people watching ebay as do other companies such as Coach, Harley Davidson, Monster, RockStar, etc. If you are selling any items that even look like they are not licensed, they whack the listing. If you relist the items, they suspend your account. If you have other accounts under the same household, - like your wife's account, they suspend those too.

Obviously Reebok has not released that jersey to the small dealers for the public yet. It has probably for sale through NFL.com as well as the Bears pro shop, so when you listed them, WHACK, they know or assume that they are pirated - unlicensed and that you applied the numbers, etc yourself. That is why the Forte did not get whacked. Same thing if you were to list Stafford Detroit jerseys.

Now your account is red flagged, and once you are reinstated, if you stray from the straight and narrow path - WHAM - you are gone.

Speaking from experience. I feel for you with the money that is out there on your jerseys. Wait a couple months, and after you can buy them in every Foot Locker in the Country, then you can relist and get rid of them. You won't make a fortune on them like you could now, but you will eventually get rid of them.

[earlywynnfan]

Re: eBay Has Gone To Hell In A Hand Basket!!!

Maybe they don't like that you charge a "handling fee"?? I don't know, I've never added one. Other than that, I really can't find anything that jumps out.

I had a bunch of mine cancelled once, I was selling a pile of signed Negro League baseballs, and I had put at the bottom "I'm always looking to buy or trade for players I do not have." They took that as some sort of scam to get around paying, so they cancelled me. It stunk, but they told me exactly what was wrong and I had no problems posting again with that sentence removed.

I'm sure you've made mistakes before, but to not tell you what the mistake was is terrible!!

Ken
earlywynnfan5@hotmail.com

[earlywynnfan]

Re: eBay Has Gone To Hell In A Hand Basket!!!

I see that Helmets replied same time as me, he makes sense.

Ken

[TriplexXxSports]

Re: eBay Has Gone To Hell In A Hand Basket!!!

....and I must say to the moderators;

I AM IN NO WAY OFFERING THESE ITEMS FOR SALE TO FORUM MEMBERS.
I AM IN NO WAY SAYING THAT THESE ITEMS ARE FOR SALE.
I AM IN NO WAY LOOKING TO GAIN RECOGNITION FOR ANY OF MY LISTINGS AT ANY AUCTION INSTITUTE.
I AM IN NO WAY DISCLOSING ANY INFORMATION OTHER THAN WHAT IS RELEVANT TO THIS TOPIC.

I AM ONLY POSTING MY VERBAGE FOR REFERENCE TO MY ORIGINAL POST WHICH IS WHY I AM BEING SUSPENDED & VIOLATING EBAY POLICIES.

FORUM MEMBERS HAD QUESTIONED MY WORDING SO I POSTED IT VERBATUM TO GAIN AN OPINION.

THAT IS ALL.