The seller ignored all my emails. Should I dispute the credit card charges(PayPal), or file a complaint with eBay/PayPal first? I have a feeling that the PayPal route is more time consuming and probably end up getting no where. Thanks for your opinion.
Non-receipt of merchandise (eBay)
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Re: Non-receipt of merchandise (eBay)
Originally posted by Patrick002The seller ignored all my emails. Should I dispute the credit card charges(PayPal), or file a complaint with eBay/PayPal first? I have a feeling that the PayPal route is more time consuming and probably end up getting no where. Thanks for your opinion.
1st - Get the seller's phone number. You can do this in the Advanced Search menu. (Advanced Search: Members: Find Contact Information) Call the seller and see what's up.
http://search.ebay.com/ws/search/Adv...indtype=9&pfid=
2nd - Dispute the PayPal charge on the PayPal site. Sellers hate this. It immediately takes the money from their PayPal account and they cannot get it back until they offer a delivery confirmation through their shipping company.
I'll tell you this, if you dispute the credit card charge first you'll find a mess from PayPal as they hate it when a credit card is disputed without their notification system first being used.
I hope this helps! -
Re: Non-receipt of merchandise (eBay)
I've file an Internet Fraud claim the two times I was ripped off. Threaten to call the local police. I worked w/ the local police in Westminster CA where a seller lived. I never got any recourse but it spooked the seller into moving to another State. I was told by the local police that these types of cases are hard to resolve. I never pay via MO and always thru paypal or credit card as you have more recourse if you paid via those two mechanisms.
Ebay and paypal offer relief. I did pay thru a MO to a seller last year and never received the item nor did the seller ever return calls or emails. You will have to file a claim for non-receipt of goods thru ebay. I recovered about 70% of the total cost of the item that was never delivered.
Hope this Helps and Hope you resolve your problem.
Davidmetsbats86@aol.com
Always looking for 1973,1986,1988,1999,2000,2006 game used Mets post season and Bobby M. Jones and Ed Hearn NY Mets game used bats.Comment
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Re: Non-receipt of merchandise (eBay)
Thank you, Joel and David, for your advice. I'm filing a claim thru PayPal to recover my money.Comment
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