GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

[aeneas01]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

Things feel a bit different from the auction house side than it did a few months back when you were just a consumer like the rest of us, huh Robert?

Just teasin' a bit amigo...

to tell ya the truth michael, not really. the same occasional healthy debates with rudy who btw is one in a billion, the same great email exchanges with my regular forum buddies (minus one, too bad really) and the same ridiculous addiction i get to this board whenever i start jumping into debates! when you and i start bumping heads again then it will be exactly the same!

...

[ndevlin]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

if you read my last post i think you'll find that it was...

...

No, I was talking about items having "Photomatched" in the description, with no photo to back that up. That probably should have been done before the auctions even started.

Doesnt matter anyways. I dont plan on bidding, especially when your consigners etc etc come on here and dont act quite as professional a potential bidder would like. Kind of puts a sour taste in your mouth.

[aeneas01]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

No, I was talking about items having "Photomatched" in the description, with no photo to back that up. That probably should have been done before the auctions even started.

again, if you read my post i think you will find that the matches were completed before the auction - i did them.

...

[mvandor]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

to tell ya the truth michael, not really. the same occasional healthy debates with rudy who btw is one in a billion, the same great email exchanges with my regular forum buddies (minus one, too bad really) and the same ridiculous addiction i get to this board whenever i start jumping into debates! when you and i start bumping heads again then it will be exactly the same!

...

For the record, you'll recall we never once bumped heads until you jumped the fence to the 'for profit' side of the hobby, my friend. Once you go from fellow hobbyist to businessman we go from fellow hobbyist to potential customer. Things change. Tis inevitable.

[genius]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

I've never seen an auction house use a Getty Image as a photomatch, probably due to copyright protection.

[ndevlin]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

I've never seen an auction house use a Getty Image as a photomatch, probably due to copyright protection.

Yeah, you dont have to. Just list that the item is photomatched by getty image #22224445996 and you're golden.

[lund6771]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

Lelands auctioned off a walter payton that was "photomatched"

Lelands offerered numerous photo matches.....and hocus pokus it goes for 50k...

moral of the story...

1. marketing 101..listen to what your customers want

2. prove to your customers that your item is 100% legit

3. reap profits

seams simple to me

[suicide_squeeze]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

WOW.....did THIS thread ever get edited.

I spent my lunch hour today reading through it, and I have to say it was quite the bomb. I am sad to see a LOT of the posts have been removed.

I guess the site is under mandate from the Obama administration. We're losing everything else, I guess it was only a matter of time before the "freedom of speech" thingie went to.


Um, sorry B-T-P-H for the political reference....

[both-teams-played-hard]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

I guess the site is under mandate from the Obama administration. We're losing everything else, I guess it was only a matter of time before the "freedom of speech" thingie went to.


Um, sorry B-T-P-H for the political reference....

I truly wish you would loose your freedom of speech.

[both-teams-played-hard]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

Um, sorry B-T-P-H for the political reference....

You know what Suicide? There's no need for an apology. I have been going through a lot of personal stuff lately. Illness in the family, I lost my job a few months ago. I've had to sell much of my collection, just to make ends meet. I wanted to keep this forum free of political debate....but what the hell, Americans do have a freedom of speech. I guess I do take things too seriously. I realize the whole country has hit tough times. I am a subversive radical at heart, so I always encourage folks to question authority. Keep up the comedy and those clever little animicons. Just jokes between collectors. This forum would not be the same if you lost your freedom of speech.
your pal,
B-T-P-H

[suicide_squeeze]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

You know what Suicide? There's no need for an apology. I have been going through a lot of personal stuff lately. Illness in the family, I lost my job a few months ago. I've had to sell much of my collection, just to make ends meet. I wanted to keep this forum free of political debate....but what the hell, Americans do have a freedom of speech. I guess I do take things too seriously. I realize the whole country has hit tough times. I am a subversive radical at heart, so I always encourage folks to question authority. Keep up the comedy and those clever little animicons. Just jokes between collectors. This forum would not be the same if you lost your freedom of speech.
your pal,
B-T-P-H

......I'm not sure which is the sincere post, this last one, or the prior.....

But I will say I hope things improve for you in all regards. I hope your family member recovers 100% from whatever is ailing them, and you find a new job that makes your last one look like a nightmare you woke up from.

Life is short, we need to make the most of what we have. And help eachother.

[genius]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

Did anyone catch Paul Lukas' shout-out to B-P-T-H in his Uni Watch blog???

[kingjammy24]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

1. marketing 101..listen to what your customers want

you'd think this would be common sense. it reminds me of the old sam walton adage "If you don't listen to your customers, someone else will". when GUU went into the auction game, there was grousing among other industry folk that they were just using the Forum to slam their competition; that the Forum itself was biased towards GUU's competition. the only way around that criticism is to apply the same standards and critical eye to GUU as this Forum does to every other auction house and industry entity. i'm sure chris cavalier would agree and wouldn't have it any other way. to that end, one of the big issues that a lot of people seem to have with auction houses, beyond the offerings or authentications, is their customer service. stories of AMI/kieta's special brand of customer dis-service could fill a book. unfortunately, i think that's the other issue, aside from the photomatches, that reared its head here; the quality of customer interaction.

either you're interested in improving things or you're more interested in winning arguments with clients. with the portis jersey, for example, i suggested that pointing out the specific photomatched marks, via red circles, would be good. GUU/robert's response?..:

"only when necessary, thanks - if someone struggles or fails to see a match going on here without the benefit of circles, well..."

this was a public response. how exactly does that sentence finish off? well, screw 'em? well, they're idiots then? you can either be that sort of company or you can go the extra mile and be the sort that says "good idea! sometimes what's obvious to one person isn't always obvious to another. thanks very much!".

i've experienced 5-star establishments and i've experienced 1-star establishments. the former realized that going the extra mile for customers, listening to them, and being appreciative for good suggestions paid off. the latter didn't and did things "only when necessary". i'm not sure why or when chris cavalier stopped being GUU's main point-of-interaction for clients but i have to think that having him return to that position would be a step in the right direction.

rudy.

[Dewey2007]

Re: GUU: Romo/Portis/Bruce/Johnson/Ringo jerseys

Did anyone catch Paul Lukas' shout-out to B-P-T-H in his Uni Watch blog???

I did and it was nice to see BPTH getting some props for the great website he's put together.