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01-21-2010, 05:46 PM #1
Re: Paypal Frustration ! Suggestions?
Hear me now, believe me later.
PayPal will give the buyer's money back unless a tracking number is issued to an international package.
The Post Office only issues tracking numbers to international mail when using EXPRESS MAIL and REGISTERED MAIL.
A customs number does NOT constitute a tracking number. They DO NOT confirm delivery. They confirm that the package was sent and when the package crossed the border and reached customs. Just call PayPal.
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01-21-2010, 07:23 PM #2
Re: Paypal Frustration ! Suggestions?
If you ship it Priority International (label printed online w/ delivery confirmation included) it will show that the item is delivered. It will not list the international address or postal code, but you can cross reference that information with a copy of the original shipping label.
When you print online for international Priority, you end up printing 4 forms. 3 need to be signed and sent with the package for customs and the 4th is the senders copy. If you have this form (w/ custom's number) and you can verify on USPS.com that it says the package was delivered, you are all good. That is proof of delivery and is enough for PayPal.
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01-21-2010, 07:33 PM #3
- Join Date
- Jan 2010
- Posts
- 55
Re: Paypal Frustration ! Suggestions?
Hey guys, check these sites out ! a lot of people hate PayPal. Me(Jack btw) included.
http://www.PayPalSucks.ORG/
http://www.paypalsucks.com/forums/sh...id=15&tid=3602
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01-21-2010, 07:39 PM #4
Re: Paypal Frustration ! Suggestions?
I appreciate all the responses, all have been insightful/helpful. In the end this has been an eye opening experience for how the ebay system works. I have been selling on ebay for years now and have had a few trials and tribulations but this is the first of this nature for me. Hands down discourages me from dealing over seas anymore. The buyers complain about paying the higher shipping and/or insurance but in the end the seller is left holding the empty bag in some cases, not saying the buyer should absorb the loss in all cases but I did exactly what I was required to do. I sold the item, shipped it immediatley - post office screwed it up - plain and simple. How do I know the buyer does not have the items? He only filed the claim after I had left positive feedback. To his credit he does have 100% positive feedback.
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01-21-2010, 07:57 PM #5
Re: Paypal Frustration ! Suggestions?
Have you ever had a buyer dispute and satisfied a PayPal claim with a customs number? I just spoke with PayPal and USPS. A Priority International package is not trackable. A customs number is not a tracking number. PayPal must have a tracking number to verify delivery. EXPRESS mail and REGISTERED MAIL are USPS's only services that give a tracking number. A customs number proves that the package made it to the country of destination, but PayPal does not recognize it as being delivered. You are fortunate that you have not done business with a dishonest buyer.
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01-21-2010, 11:38 PM #6