Here is the situation. I purchased an item on eBay recently and the seller has basically refused to sell the item and it's starting to become a bit of an issue.
I paid for the item within a few hours, the seller tries to void the transaction, and refunded me the next day. I REPAID for the item again and contacted eBay.
Now ... does it not state CLEARLY on eBay and all listings within the user agreement that essentially sellers are responsible for their listings?
If true (and it is) is there any way I can avoid the cat and mouse game with this seller? I want the item. I realize by the price that there may have been an error on the pricing, but is that my fault? I don't think that it is.
I'm not trying to be difficult with this seller. I'm a pretty easy going and amicable guy. But the thing that bothered me was this guy no question is a big-time flipper for one thing and the seller did not even bother to contact me to explain the situation or apologize or anything. Despite my purchase and compliance with their "must be paid within 24 hours" policy the seller just assumed that they could send a void transaction notice and that I'd agree and walk away.
Not so fast on my end. The not offering an apology first was a major no-no in my book. I paid for the item and the contract should be honored, right?
So I ask ... has this happened to you as a buyer or seller and if you were the seller would you honor the error on your own listing?
Being that I am the buyer here, I don't think that I should be left in the cold here with nothing but a refund. I am basically being held liable as a buyer. Something with that just is not cool with me as a buyer or seller. We've all taken it in the shorts on an item as seller's on eBay. I have never, not once complained to a buyer because they got a deal on one of my listings. I guess I don't think that it's right or fair.
Any thoughts or comments on this one? Better yet, any advice in handling the seller and dealing with eBay which is going to have to mediate this I think. I'm expecting another refund soon .... and that ain't gonna fly!
I paid for the item within a few hours, the seller tries to void the transaction, and refunded me the next day. I REPAID for the item again and contacted eBay.
Now ... does it not state CLEARLY on eBay and all listings within the user agreement that essentially sellers are responsible for their listings?
If true (and it is) is there any way I can avoid the cat and mouse game with this seller? I want the item. I realize by the price that there may have been an error on the pricing, but is that my fault? I don't think that it is.
I'm not trying to be difficult with this seller. I'm a pretty easy going and amicable guy. But the thing that bothered me was this guy no question is a big-time flipper for one thing and the seller did not even bother to contact me to explain the situation or apologize or anything. Despite my purchase and compliance with their "must be paid within 24 hours" policy the seller just assumed that they could send a void transaction notice and that I'd agree and walk away.
Not so fast on my end. The not offering an apology first was a major no-no in my book. I paid for the item and the contract should be honored, right?
So I ask ... has this happened to you as a buyer or seller and if you were the seller would you honor the error on your own listing?
Being that I am the buyer here, I don't think that I should be left in the cold here with nothing but a refund. I am basically being held liable as a buyer. Something with that just is not cool with me as a buyer or seller. We've all taken it in the shorts on an item as seller's on eBay. I have never, not once complained to a buyer because they got a deal on one of my listings. I guess I don't think that it's right or fair.
Any thoughts or comments on this one? Better yet, any advice in handling the seller and dealing with eBay which is going to have to mediate this I think. I'm expecting another refund soon .... and that ain't gonna fly!
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