Quote Originally Posted by trsent View Post
I'm with the others here.

90% refund when you proved they had a misrepresented item?

There is no restocking fees when an error is made, even by who Steiner bought the item from.

I'd dispute my credit card for the full refund to be applied.
I agree! I believe anytime you error, whether your direct fault or not, as the seller, you should eat the cost, and not the person who made the purchase from you. I don't understand the 90% refund either.