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10-04-2011, 01:40 PM #1
- Join Date
- Feb 2009
- Posts
- 311
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
I questioned a bat that was listed in the database as a "Todd Helton Game Used Baseball Bat" because I checked MLB.TV and it didn't look like Helton used the bat in the game that was referenced. MLB Authentication responded, "We have talked with the authenticator and they have confirmed that the only info they have was that the bat was a Todd Helton model bat. They had no list of who used it."
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11-13-2011, 01:29 PM #2
- Join Date
- Sep 2010
- Posts
- 27
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
I wanted to give everyone an update on my dealings with Steiner. I contacted Steiner to explain that this item was mis-labeled by MLB and requested a full refund. Kevin from Steiner was very accomidating and understanding. I shipped the bat back and within 15 days, had a 90% refund. No explanation was given as to the amount of the refund. I felt satisfied and decided to quit while I was ahead.
Thank you to my friend Bobby for bringing this to my attention. Who would have thought that an item authenticated by MLB would have been so inaccurate! Again, thanks to Bobby, as I would never want to sell anything to anyone that is not 100% authentic. He is the best and I urge everyone to watch and learn from his posts.
Sincerely,
JP
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11-13-2011, 07:17 PM #3
- Join Date
- Mar 2006
- Posts
- 184
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
Bobby,
Thanks for another truely outstanding contribution to the GUU website and collecting community. You are a very valuable member here and it's nice to know we have people like you looking out for us. Great job!!!
John
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11-13-2011, 08:57 PM #4
- Join Date
- Oct 2005
- Posts
- 1,210
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
I'm glad it worked out to your liking, but I personally think refunding 90% is a little insulting.
Ken
earlywynnfan5@hotmail.com
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11-14-2011, 11:18 AM #5
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
Chris
NY Giants, NY Yankees, Don Mattingly, Mattingly brand bats (any player)
[SIGPIC][/SIGPIC]
donnie23fan at yahoo.com
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11-15-2011, 02:06 AM #6
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on ebay.
JP & Ken,
Thanks so much for the kind words! It's great to be a part of the GUU community where we all look out for each other best interests.
JP.......Glad to hear you worked things out with Steiner, I apologize for not coming to you directly, I had no idea that was your bat on eBay.
Thanks, Bobby
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11-15-2011, 03:11 AM #7
- Join Date
- Nov 2005
- Posts
- 3,591
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on eBay.
I'm with the others here.
90% refund when you proved they had a misrepresented item?
There is no restocking fees when an error is made, even by who Steiner bought the item from.
I'd dispute my credit card for the full refund to be applied.
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11-15-2011, 05:02 AM #8
Re: Beware of Dustin Pedroia Old Hickory Game Used Bat 2009 MLB Auth/Steiner on eBay.
Regards, Tony
[SIGPIC][/SIGPIC]
~I'm sorry, I can't hear you....my World Series Ring is making too much NOISE! - Alex Rodriguez~