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04-12-2013, 06:05 PM #1
Re: Goldin Auctions ... what did you bid on or win, thoughts?
Never got my gift certificate so I just paid for my jersey. No one ever replied to me about that either...
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04-13-2013, 09:54 AM #2
- Join Date
- Sep 2012
- Posts
- 1,665
Re: Goldin Auctions ... what did you bid on or win, thoughts?
Vikings
1. email ken@goldinauctions.com and copy rex@goldinauctions.com regarding this
2 I think the US post office sucks. we sent out 8500 postcards to GUU members , these were the coupons. It is obviously a certain percentage were not delivered.
3. in your case, email us so we know who you are, and we will include a $25 check when we ship your order
4. i pride myself as someone who responds perrsonally to every single email in lightening speed. My wife hates it, because i will do it at 930pm on a saturday night at dinner table, and sometimes at a red light while driving. HOWEVER, if there was ever a week in my life where I was going to miss an email, it would be this week. I you want to know how to get over 1000 emails a day (no exaggeration)...i can tell you, sell a baseball card for $2.1 million and have your name printed in every paper in America, and on every news broadcast. The emails i get range from interview requests, to consignment requests, to free appraisal requests, to 100s of people a week with T206 reprint cards thinking they discovered the next Wagner...
...so, if i EVER IN MY LIFE was going to overlook an email, it would have been this week...so sorry!
Ken
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04-13-2013, 11:32 AM #3
Re: Goldin Auctions ... what did you bid on or win, thoughts?
I emailed Mr. Goldin and he responded immediately. Thank you sir. My package shipped about 24 hours after I made payment. He is going to make sure this matter is taken care of. Thank you again. This is great customer service!
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04-13-2013, 01:03 PM #4
- Join Date
- Jan 1970
- Posts
- 1,886
Re: Goldin Auctions ... what did you bid on or win, thoughts?
You can add 'Consignment Directors' to Ken's list of people constantly contacting him. I can tell you that I send him quite a few emails EVERY DAY and Ken is amazing about responding about as quickly as anyone I have ever met. I think it is incredible even though I can certainly understand his wife's frustration
It does not surprise me that he treats the person contacting him about a $25 certificate the same way he treats consignor whose card he sold for $2.1 million.
-ChrisChristopher Cavalier
Consignment Director - Heritage Auctions
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04-14-2013, 12:45 AM #5
- Join Date
- Feb 2013
- Posts
- 110
Re: Goldin Auctions ... what did you bid on or win, thoughts?
I didn't read the fine print, but all I did was deduct $25 from the final price w/ buyer's premium and include the postcard. I am assuming I will be contacted if I did something wrong.
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04-14-2013, 07:16 AM #6
- Join Date
- Dec 2008
- Posts
- 312
Re: Goldin Auctions ... what did you bid on or win, thoughts?
I agree with the comment about the post office. I never did receive my catalog and I registered in February. I am certain either someone in the post office decided they wanted it or it was delivered to the wrong address and who ever got it decided I wouldn't miss it.
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04-14-2013, 09:20 AM #7
- Join Date
- Sep 2012
- Posts
- 1,665