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12-15-2005, 09:50 AM #1
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Steiner Sports is out of touch with Reality
Forum and Universe Members - we have all seen comments on this website about Steiner and how they are marketing their items and the high prices they are charging in the market. I have just had communication with them this morning that blows my mind. Folks at Steiner - I hope you read this so you can change your practices. Yes - you are selling a few items at high prices, but you are also being laughed at by the entire collecting and dealer community as to how you are pricing items and your lack of knowledge at what you are selling.
Last night, there were some Bobby Murcer pants in auction that had an opening bid of $250. Since Murcer jerseys are almost impossible, I had planned on bidding on these pants. $250 was really more than I wanted to pay - but in today's world - probably not too bad a price. They were home pinstripes from 1979. Well, I had a Christmas party to attend last night and I thought the auction would still be going when I came home, but it had ended. I sent an e-mail to Steiner last night asking that if the pants had not sold, I would be interested in them. Also - if they were available, would they consider reducing the price since they did not sell. I recently bought a pair of pants from them that they offered to me - unsolicited at $200 and I said no - and ultimately we agreed upon $100, so I thought they might consider selling the Murcer pants for less if they were not bid on last night.
The e-mail response I received this morning was unbelievable. Yes - the pants were available, but they were now $1,500. Apparently, the $250 opening bid was a "Special" and now that the..."Special".... was over, the pants were $1,500. I told them in a nice way that they could keep the pants. They sent another e-mail justifying the $1,500 and once again I said keep them - and please wake up and smell the coffee .......Steiner - are you listening!!! WAKE UP AND SMELL THE COFFEE!!!!
Guys - Am I missing something here????
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12-15-2005, 10:07 AM #2
Re: Steiner Sports is out of touch with Reality
Originally Posted by JimCaravello
Eric
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12-15-2005, 10:10 AM #3
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Re: Steiner Sports is out of touch with Reality
Eric - their only justification was that the ......"Special" was over. Folks - I am not complaining - I am really not. I am not trying to criticize these folks. They have great stuff - but some times people in this hobby just wear you out and its very frustrating!!
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12-21-2005, 11:30 AM #4
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- Dec 2005
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Re: Steiner Sports is out of touch with Reality
Jim I hope you didn't perceive my post to have anything at all to do with you. By no means was I taking a cheap shot at you, I was aiming for Yankwood and his comments about bottle tipping. As for giving an opinion on Steiner I agree 100% constructive criticism is great in any business at anytime. I just feel some people on this forum are not constructive rather petty and irrational, you are not one of those people. This topic of Steiner seems to have really gotten crazy, I don't think I've ever seen 50 something posts on any topic on this page.
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12-21-2005, 12:08 PM #5
Re: Steiner Sports is out of touch with Reality
Originally Posted by s.carter
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12-21-2005, 12:24 PM #6
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- Nov 2005
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Re: Steiner Sports is out of touch with Reality
Originally Posted by Yankwood
Happy Holidays!
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12-21-2005, 12:29 PM #7
Re: Steiner Sports is out of touch with Reality
Originally Posted by trsent
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12-15-2005, 11:32 AM #8
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Re: Steiner Sports is out of touch with Reality
Originally Posted by JimCaravello
As an FYI, this is perfectly logical in what Jerry Seinfeld refers to as "bizarro world". Basically, in "bizarro world" it makes perfect sense to present an item to your entire database of customers at a given price. Then, when you have established that every one of your customers thinks that price is too high, you raise the price to 600% of the price at which you originally offered the item when someone who is interested inquires about it.
I'm sorry you have never heard of "bizarro world". However, now that you have you may understand a number of business practices that are being exercised in the market.
Hope that helps.
Sincerely,
Christopher Cavalier
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12-15-2005, 12:01 PM #9
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Re: Steiner Sports is out of touch with Reality
Chris - thanks for that insight. I must have missed that Seinfeld episode!! It still amazes me that they let a willing and able buyer just walk away like that.......
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12-15-2005, 04:33 PM #10
Re: Steiner Sports is out of touch with Reality
I'm glad others out there are starting to notice the complete lack of sense made by these people. I really don't understand the business sense being used here. I saw a listing that Bernie Williams was doing a private signing for Steiner in January. I sent a note to the promoter asking how much it would be for Mr. Williams to sign a bat of his that I own. I was told $400. I responded by telling him that I didn't need the bat, only for Bernie to sign it and he replied, "Maybe you don't understand me, $400 is for JUST the signature". Please explain to me how many people can afford or will pay $400 for an autograph of a living human being? If the charge was even $30 or $40, wouldn't this be a better business move in the long run? These people are chasing away future hobbyists as well as people like me. Before I concluded our correspondence I told him "Thanks for helping ruin the effin' hobby". Real mature, I know, but I felt compelled to say that. His respone was, "Hey, you win some, you lose some. Take it or leave it". I let him have the last word but I'm still thinking that classic two-word phrase we all know over and over in my head.