Contacting NFL auctions by phone?

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  • hawkeyetennis
    Junior Member
    • Jan 2011
    • 29
    #1

    Contacting NFL auctions by phone?

    I recently won a a Ravens jersey on nfl auctions and never received confirmation of any kind. Usually I get the confirmation the next day. It's been well over a week now. I sent the email as indstructed but still no reply. I can't seem to locate any phone contact but I recall that a couple years back I did contact them by phone. Any info would be great, thanks!
    Tags: None
    • paul457
      Senior Member
      • Dec 2012
      • 215
      #2
      Re: Contacting NFL auctions by phone?

      I'd like to know as well because they don't reply to email.

      By far the worst customer service I have ever tried to deal with.
      WTB -
      Rob Gronkowski GU / GI jerseys
      Patriots GU / GI red throwback or silver jerseys
      Jose Canseco A's GU jersey

        Comment

        • tom1315
          Senior Member
          • Mar 2008
          • 471
          #3
          Re: Contacting NFL auctions by phone?

          Try 212.450.2000 - ask for Peter Quaglierini, NFL Auction Manager. I've purchased several items via their auction. I had one issue…Peter returned my call promptly and took care of my need.

          Let us know if you get things resolved.

          Tom

          Go Pack! NC State 1981 alumni

            Comment

            • hawkeyetennis
              Junior Member
              • Jan 2011
              • 29
              #4
              Re: Contacting NFL auctions by phone?

              Thanks a lot. I'll try that and keep you posted.

                Comment

                • hawkeyetennis
                  Junior Member
                  • Jan 2011
                  • 29
                  #5
                  Re: Contacting NFL auctions by phone?

                  Well Pete took care of things. Actually NFL auctions made an error and sold me a jersey that had been sold already. Then they charged my credit card and ignored my emails. Pretty rotten but Pete gave me the option of getting a refund or providing a substitute jersey so I chose the latter. I guess it worked out ok. Actually Pete was really quick to resolve this so he deserves the credit. Thanks for the advice, for I would have still been in a frustrated state.
                  Ross

                    Comment

                    • tom1315
                      Senior Member
                      • Mar 2008
                      • 471
                      #6
                      Re: Contacting NFL auctions by phone?

                      Glad things worked out. When I've had a question or the one problem with slow shipping Peter took care of it quickly.

                      Tom

                      Go Pack! NC State 1981 alumni

                        Comment

                        • VISUALCONCEPTSNJ
                          Senior Member
                          • Feb 2012
                          • 275
                          #7
                          Re: Contacting NFL auctions by phone?

                          Originally posted by hawkeyetennis
                          Well Pete took care of things. Actually NFL auctions made an error and sold me a jersey that had been sold already. Then they charged my credit card and ignored my emails. Pretty rotten but Pete gave me the option of getting a refund or providing a substitute jersey so I chose the latter. I guess it worked out ok. Actually Pete was really quick to resolve this so he deserves the credit. Thanks for the advice, for I would have still been in a frustrated state.
                          Ross
                          Pete is the absolute BEST and ALWAYS a pleasure to deal with. Glad it all worked out.

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