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02-05-2014, 12:39 PM #1
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- Jan 2011
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- 29
Contacting NFL auctions by phone?
I recently won a a Ravens jersey on nfl auctions and never received confirmation of any kind. Usually I get the confirmation the next day. It's been well over a week now. I sent the email as indstructed but still no reply. I can't seem to locate any phone contact but I recall that a couple years back I did contact them by phone. Any info would be great, thanks!
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02-05-2014, 09:32 PM #2
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- Dec 2012
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- 215
Re: Contacting NFL auctions by phone?
I'd like to know as well because they don't reply to email.
By far the worst customer service I have ever tried to deal with.
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02-05-2014, 09:55 PM #3
Re: Contacting NFL auctions by phone?
Try 212.450.2000 - ask for Peter Quaglierini, NFL Auction Manager. I've purchased several items via their auction. I had one issue…Peter returned my call promptly and took care of my need.
Let us know if you get things resolved.
Tom
Go Pack! NC State 1981 alumni
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02-06-2014, 01:22 AM #4
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- Jan 2011
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- 29
Re: Contacting NFL auctions by phone?
Thanks a lot. I'll try that and keep you posted.
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02-07-2014, 01:56 AM #5
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- Jan 2011
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- 29
Re: Contacting NFL auctions by phone?
Well Pete took care of things. Actually NFL auctions made an error and sold me a jersey that had been sold already. Then they charged my credit card and ignored my emails. Pretty rotten but Pete gave me the option of getting a refund or providing a substitute jersey so I chose the latter. I guess it worked out ok. Actually Pete was really quick to resolve this so he deserves the credit. Thanks for the advice, for I would have still been in a frustrated state.
Ross
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02-07-2014, 07:31 AM #6
Re: Contacting NFL auctions by phone?
Glad things worked out. When I've had a question or the one problem with slow shipping Peter took care of it quickly.
Tom
Go Pack! NC State 1981 alumni
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02-07-2014, 07:07 PM #7
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- Feb 2012
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- 256