Who to contact to get MLB Authentication corrected?

[xpress34]

Anyway someone can get a hologram entered into the system for me. I have a Yankee lineup card from 2010 and it's not even in the system. During that game A-rod hit his 590 homerun and 20th grand slam.

Yanks -

What I was told today, is that as long as the Hologram is in the database, and I can show proof (pics, video, box scores, etc) they can be corrected.

I'm not sure what they do if the Holo isn't even in the system. Maybe ask for a pic of the Holo and a pic of the Item?

- Smitty

[frikativ54]

Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.

[marino13]

Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.

Because it is very simple - that generic email is ALWAYS flooded with redundant. And they have newbies scanning the inbox and sometimes if you have a good one, he/she will actually do some leg work. If not, you can just sit there and wait for grass to grow.

[xpress34]

Because it is very simple - that generic email is ALWAYS flooded with redundant. And they have newbies scanning the inbox and sometimes if you have a good one, he/she will actually do some leg work. If not, you can just sit there and wait for grass to grow.

EXACTLY.

I have submitted the Arenado Hat - with pics (photo match) - TWICE and ddin't even get a response if it was even being worked.

The info is still incorrect in the database...

[Roady]

Roady -

I don't know if it's secret or not, but I know different people on here have made contacts with different people with MLB Authentications.

I will say that I don't believe it's my place to name any names since I haven't even made contact with the person I was told about yet.

I hope that makes sense.

- Smitty

It does make sense and thanks.

[gorilla777]

Getting something changed in the system doesn't necessarily have to be a secret. I got an error corrected by using authentication@website.mlb.com. Why some people act like it takes an inside source to get things fixed is beyond me.

Relax, it was a joke....