James Spence's "Lifetime Guarantee"

[Phil316]

Interesting story.

I wonder if the "lifetime" guarantee means for the life of the company. Since he has a new company the guarantee would not apply.

Eric please update this post with any resolution. Will pass this story/link around.

[rufusandherschel]

I agree. I'd make as much noise as possible about the entire story.

Bupkis.

+1. Out the . . . . . . !

[nevrdiez34]

It looks like the word is spreading, Darren Rovell just tweeted the link this morning...

[Eric]

UPDATE:
James Spence has reached out to me and offered to discuss the matter when he returns to his office on Friday. He says it will give us the chance to "resolve this matter properly."

Hopefully he will do the right thing...

[swainer]

Great news Eric! I see Steve Grad retweeted your tweet about the story. Those in glass houses....

Good luck bud!

[3arod13]

UPDATE:
James Spence has reached out to me and offered to discuss the matter when he returns to his office on Friday. He says it will give us the chance to "resolve this matter properly."

Hopefully he will do the right thing...

Let's hope so! His name is on it! His own people (company) say it's no good! This is a no-brainer! I would give you your money back and then some! Good luck Eric!

[Roady]

I have a question.....I understand you have a LOA for the ball.

How does one know the LOA goes with your ball? Does the ball and LOA have a matching hologram # or is there anything else that proves the LOA and the ball go together?

Just playing devils advocate and trying to learn.
Thanks

[Roady]

And I am talking about he original hand written LOA that you have.
Thanks

[mbrieve]

Eric, do you still think the ball is "good" or do you think they got it "right" this time and Spence was wrong/inexperienced 20 years ago?

What I'm getting at is there are a lot of self-proclaimed experts and even I can get mesmerized by the JSA or PSA stickers. However, I have seen plenty of examples where a signature is an autopen or just a scribble that I would have a really hard time believing is able to be authenticated (i.e. modern day Al Pacino or Brian Wilson (Beach Boy), where it is essentially a check mark or indiscernible chicken scratch) with the JSA or PSA stamp of approval.

Regardless, I do think a lifetime guarantee should mean something and he should be a man of his word. I don't know if that means a refund at your purchase price or what the original buyer paid for it. Bottom line, is this is a mess.

Good job using social media to shed some light on the situation!

[rufusandherschel]

This is a no-brainer!

+1