Tony,

Thanks for the input.

Joe Rivera guaranteed the bats would pass authentication or could be returned. Everyone in the hobby understands that means PSA, in my opinion. Had they said, "we won't back it to pass PSA, but it will pass Joe Blow's opinion" then I obviously would not have purchased the bats. The fact that Juan thinks another authenticator's opinion is acceptable, especially after it has failed the hobby leader, is proof of his character. I'm not sure what other opinion he thinks I should feel comfortable with, but I can tell you now, I don't.

The short sightedness of Juan and Joe is quite amazing. If they won't refund the Administrator of Game Used Universe... it's unlikely anyone would see a refund.