I do not know if I am writing in the right place but I need some opinions on a situation i encountered now when buying a game used base. I bought a base from the 8/4/05 game through a pre-order program thru their website. I was very excited and passed up on other item from this historic date just because this item was so rare. i have a confirmation email that the transaction was a success. but yesterday i got a phone message saying that the item is not available. this seems odd and was wondering whether they just decided to pull the item and just tell me its not available. do you think i have any recourse or can ask someone higher up the ladder in their company to make this right. i need some opinions before i return the call of the company's representative.