Hopefully you guys know what I'm talking about. When you go to the MLB authentication website and enter your hologram number it brings up the little COA looking thing. In the middle of it is a "print" box. When I print it the only part that prints is the text. It does not print the MLB logo at the top or any of the stuff on the bottom.

Hopefully you know what I'm talking about and it's a simple setting when I go to print or something like that.

Thanks for any help-