Need Advice ASAP Ebay/Paypal Buyer Switched Items

[WadeInBmore]

Yikes...
I would say as long as you have the pictures and the auction proof...I mean if she posted pictures of what she was selling initially then the dispute ends there especially if those original clothes ended up in her future auction.

or you could close your bank account and close your paypal account I would think. Sucks to go to that extreme. I don't really know all the ins and outs of paypal but you've always got those drastic measures that people take when then lose there wallets etc.

Could you imagine selling a high-end jersey on ebay and having the buyer switch it with a retail jersey and then pulling a similar stunt...OUCH! Its an ugly world that we live in.

Good Luck. It doesn't sound like fun at all!

wade

[Lokee]

It is a tough one especially proving your case. The buyer has 150 positives and has been a member for 1 year. All she does is buy Barbie stuff.

I have 0% faith in PayPal actually making sense of this situation only because they tend to not take all the evidence into consideration.

I will be video taping our trip to the post office and the opening of the returned package so maybe that will help as well.

Looks like good old Lokee will be selling one of his game used items to pay for our mortgage LOL

[beavisrules]

I would recommend alerting the buyer that you will contacting her local police department and the postmaster general and asking them to investigate her for fraud, and that you intend to press criminal charges to the letter of the law. Would also mention that you may also file a civil suit against her as well for any funds she takes back from you + court fees + expenses for your time spent in this endeavour. Would also suggest you disconnect your bank account from your paypal account now (they can not authorize a charge back on your credit card without your consent). I think the criminal investigation for fraud may get the buyer's attention. Don't waste your time with ebay and paypal stating your case - I speak from experience here. I had a buyer buy a jersey from me via paypal with a stolen credit card. The buyer ended up with the jersey; I got nothing except the finger from paypal as they quickly removed the money from my account. I asked ebay to, at minimum, suspend the person's ebay account - they said they'd look into it, but never did.

[tjm5711]

I would recommend alerting the buyer that you will contacting her local police department and the postmaster general and asking them to investigate her for fraud, and that you intend to press criminal charges to the letter of the law. Would also mention that you may also file a civil suit against her as well for any funds she takes back from you + court fees + expenses for your time spent in this endeavour. Would also suggest you disconnect your bank account from your paypal account now (they can not authorize a charge back on your credit card without your consent). I think the criminal investigation for fraud may get the buyer's attention. Don't waste your time with ebay and paypal stating your case - I speak from experience here. I had a buyer buy a jersey from me via paypal with a stolen credit card. The buyer ended up with the jersey; I got nothing except the finger from paypal as they quickly removed the money from my account. I asked ebay to, at minimum, suspend the person's ebay account - they said they'd look into it, but never did.

I had a similar situation last year with a buyer who bought a framed jersey from me. After having it for a couple weeks he decided he didn't want it. He got a refund and PayPal put my account $1100 in the negative(the price of the item). This guy then shipped me back the BROKEN GLASS only in the box,(to make it look like he returned it) and reversed the $75 shipping charges to ME upon Receipt at the FEDEX office where I was called to pick it up ! I got there, refused to pay until I opened it with the FEDEX people as witnesses. Anyways it took about two months and Paypal verifying my story and they finally reimbursed my account. I promptly closed my account. PAYPAL IS A JOKE ! They will freeze money of yours for months, on a suspicion !

Oh yeah, the scumbag buyer ? He kept his refund, and I just saw the jersey a month or so ago back on Ebay relisted. So the piece of garbage got a free jersey and then turned around and made money selling it. Paypal wound up picking up the $1100 tab, because the Credit Card Company told them to stick it !LOL I thought it was justified since they enabled this scumbag to do this.

[10thMan]

#1 Make an effort NOT to get nasty about any of it, no-one wants to hear it, including Ebay/Paypal. People will be more likely to listen to your Case, you`ll get MUCH BETTER RESULTS.

#2 Build a Case & present it well! Photos of Original Sale, Timestamped/video as you open returned Items. Photos of the "Blinged out" Barbie Clothes your Wife sold, which the Lady did NOT return.

#3 Buyer does NOT have 100% protection, if you can Prove FRAUD/DECEIT.

Turkey Day, Lady ran a Red Light, 9700.00+ damage to my 4x4, NOT Including Medical. She Lied about the ENTIRE Process, until her Ins.Co. called her Bluff!!! If she would have Lied one more time, It would have been a Felony!!! Thank God for Witnesses. Sucks to have to fight this stuff, I`ve had to Fight for everything I have.


The Truth will come out, The Process sucks sometimes.


Sean

[allstarsplus]

I would recommend alerting the buyer that you will contacting her local police department and the postmaster general and asking them to investigate her for fraud, and that you intend to press criminal charges to the letter of the law. Would also mention that you may also file a civil suit against her as well for any funds she takes back from you + court fees + expenses for your time spent in this endeavour. Would also suggest you disconnect your bank account from your paypal account now (they can not authorize a charge back on your credit card without your consent). I think the criminal investigation for fraud may get the buyer's attention. Don't waste your time with ebay and paypal stating your case - I speak from experience here. I had a buyer buy a jersey from me via paypal with a stolen credit card. The buyer ended up with the jersey; I got nothing except the finger from paypal as they quickly removed the money from my account. I asked ebay to, at minimum, suspend the person's ebay account - they said they'd look into it, but never did.

There you go. Unfortunately you are dealing with a criminal act it appears.

[legaleagle92481]

Here is what I would do: Immediately close your Paypal and the bank account linked to it. Take your money to a different bank. Do not accept the return if it comes return it immediately. If you let that money out of your account you will never see it again. The legal process is nice but lets face it you will never see your money again you can win a lawsuit but collecting it is another matter entirely. When I first became an attorney I practiced collection law and saw the great lengths people go to avoid paying judgments and if you have to bring in a debt collector that take a 1/3 of what they collect usually. Then as someone suggested have her arrested for mail fraud.

[xpress34]

My suggestion would be to write the buyer and let them know that you are concerned that they claim some items went missing by the time that they received the package and that you will be contacting the USPS to have an investigation open (write eBay and PayPal and tell them the same thing).

Then, contact your local Postmaster and let them know what is going on as well.

See how the seller reacts - Mail Fraud is a Felony (Fraud in General is a Felony) and the few times I've had buyers try to scam me, as soon as I mentioned a Postal Inspector getting involved to investigate for Fraud, the buyers have all changed their tunes.

Most scammers don't like being questioned by someone with the power to throw them in jail.

Just my .02

- Chris

[sammy]

1) You cannot close your PayPal account if there is a complaint active against you.

2) The USPS Inspectors will not do anything unless it involves a very high dollar item, as in high four figures, or it involves a continuous criminal enterprise. They don't have the funding, manpower, or time.

[tjm5711]

Like I previously said in this thread, I dealt with an almost identical situation.

You need to do THREE things:

1.) Don't accept any return package from this lady. You might get an empty box like I did(minus the broken glass LOL). Then you'll give her leverage, and she'll say she sent it back to you.

2.) Provide any proof you can for PayPal, and don't take NO for an answer.

3.) Move most of the money in your Bank Account associated with your PayPal Account somewhere else.