Paying for auction items via PayPal

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  • grandpahoo
    Senior Member
    • Jul 2007
    • 245

    Paying for auction items via PayPal

    What address should we use when making payment?
  • both-teams-played-hard
    Senior Member
    • Nov 2005
    • 2712

    #2
    Re: Paying for auction items via PayPal

    Originally posted by grandpahoo
    What address should we use when making payment?
    OK. I give up. What address should we use?

    Comment

    • ChrisCavalier
      Paid Users
      • Jan 1970
      • 1967

      #3
      Re: Paying for auction items via PayPal

      Originally posted by grandpahoo
      What address should we use when making payment?
      Hello everyone,

      If you were a winning bidder, I believe if you log in and go to the GUU Auctions page, you will find a link on the left side of the page entitled "Invoices". If you click on that link you will see a copy of your invoice as well as the payment options on the bottom that include Paypal. If you click on PayPal on the bottom I believe it will direct you to make the payment via that medium.

      Please let us know if that answers your question or if you need any more information.

      Sincerely,
      Chris
      Christopher Cavalier
      Consignment Director - Heritage Auctions

      Comment

      • grandpahoo
        Senior Member
        • Jul 2007
        • 245

        #4
        Re: Paying for auction items via PayPal

        Originally posted by ChrisCavalier
        Hello everyone,

        If you were a winning bidder, I believe if you log in and go to the GUU Auctions page, you will find a link on the left side of the page entitled "Invoices". If you click on that link you will see a copy of your invoice as well as the payment options on the bottom that include Paypal. If you click on PayPal on the bottom I believe it will direct you to make the payment via that medium.

        Please let us know if that answers your question or if you need any more information.

        Sincerely,
        Chris
        This is what I get when I click on "Invoice": This is a draft invoice. The final invoice will be sent when the details of the item and shipping information has been added.

        I should have mentioned that in my earlier email.

        Comment

        • kswarriors
          Member
          • Dec 2005
          • 50

          #5
          Re: Paying for auction items via PayPal

          Chris, same with me. When I click on invoices, I still am not getting an invoice for either of the two items I won. I too would like to pay via PayPal so please let everyone know the email address we should use for payment once the invoices are actually available. Thank you.

          Comment

          • ChrisCavalier
            Paid Users
            • Jan 1970
            • 1967

            #6
            Re: Paying for auction items via PayPal

            Originally posted by grandpahoo
            This is what I get when I click on "Invoice": This is a draft invoice. The final invoice will be sent when the details of the item and shipping information has been added.

            I should have mentioned that in my earlier email.
            While I have emailed the posters on this thread directly and believe the issue has been resolved for them, I thought I would also note a system software protocol that may create the invoice "draft" situation. In some cases, it appears invoices may be moved to "draft" status due to a change in mailing address. This is done by the system software to confirm the shipping costs do not change dramatically when someone changes their shipping address (for example, if someone changed their shipping address to an international one). If anyone else is incurring this issue please let us know and we will update the invoice status so you can make your payment through the system.

            Sincerely,
            Chris
            Christopher Cavalier
            Consignment Director - Heritage Auctions

            Comment

            • jrd
              Senior Member
              • May 2007
              • 119

              #7
              Re: Paying for auction items via PayPal

              Hi Chris, I'm having the same problem.

              thanks,

              Josh

              Comment

              • ChrisCavalier
                Paid Users
                • Jan 1970
                • 1967

                #8
                Re: Paying for auction items via PayPal

                Originally posted by jrd
                Hi Chris, I'm having the same problem.

                thanks,

                Josh
                Hello Josh,

                I just checked and think the issue with your invoice is stemming from a question about your Canadian shipping address. I will email you directly about this shortly to get it resolved.

                Sincerely,
                Chris
                Christopher Cavalier
                Consignment Director - Heritage Auctions

                Comment

                • grandpahoo
                  Senior Member
                  • Jul 2007
                  • 245

                  #9
                  Re: Paying for auction items via PayPal

                  Chris - Thanks for the help, it worked perfectly this time.

                  Comment

                  • bigjimsguitars
                    Senior Member
                    • Sep 2007
                    • 302

                    #10
                    Re: Paying for auction items via PayPal

                    Chris:

                    Probably a software issue, but I paid several days ago via Paypal and it's still showing as Pending Payment in the Orders screen and is giving me no shipping information.

                    Please advise me if my items have shipped?

                    Many thanks,
                    Jim
                    Always looking for Dodger Game Used Jerseys

                    Comment

                    • jrd
                      Senior Member
                      • May 2007
                      • 119

                      #11
                      Re: Paying for auction items via PayPal

                      Hey Chris,

                      I didn't get an email from you about the total amount of my invoice. Could you resend it again. thanks

                      Comment

                      • ChrisCavalier
                        Paid Users
                        • Jan 1970
                        • 1967

                        #12
                        Re: Paying for auction items via PayPal

                        Originally posted by jrd
                        Hey Chris,

                        I didn't get an email from you about the total amount of my invoice. Could you resend it again. thanks
                        Hello Josh,

                        The invoice has been sent to your email address on file. If you could email me to confirm your receipt that would be great.

                        Thanks,
                        Chris
                        Christopher Cavalier
                        Consignment Director - Heritage Auctions

                        Comment

                        • jrd
                          Senior Member
                          • May 2007
                          • 119

                          #13
                          Re: Paying for auction items via PayPal

                          Hey Chris, it looks like it worked. I sent payment using PayPal. Thanks for you help.

                          Josh

                          Comment

                          • jrd
                            Senior Member
                            • May 2007
                            • 119

                            #14
                            Re: Paying for auction items via PayPal

                            Hey Chris, I just sent you a PM.

                            Comment

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