Re: So Who Wan'ts To Admit What They Won!
Here is the content from the supplemental email that went out to the winning bidders:
We would like to thank everyone who participated in GUU Auction's Fall 2009 Auction. We are thrilled that we were able to offer such fine memorabilia and hope all winning bidders will enjoy their items.
Regarding invoices, while we have spoken to some people directly already, we wanted to make sure everyone was clear. As per the email that was sent to you, we actually used the $1,000 shipping as a placeholder so people would know not to pay the invoice until the shipping charges were calculated. Specifically, here is the statement in the email that was sent to you:
To access your invoice, login to the auction site and select accounts. Please note the shipping amount is initially set by default to an incorrect amount. Invoices may require up to 72 hours for the correct shipping and insurance amounts to be reflected. Thank you!
We will send out an additional email to let everyone know when the invoices have been updated with the correct shipping charges and at that point we can handle the payment for you. Please feel free to let us know if you have any other questions.
While we wanted to use "TBD" in the shipping column, the software required a number in that column so we used $1,000 (with the explanation) to make sure no one paid the invoices before the shipping amounts were calculated. Sorry if it created any confusion.
Here is the content from the supplemental email that went out to the winning bidders:
We would like to thank everyone who participated in GUU Auction's Fall 2009 Auction. We are thrilled that we were able to offer such fine memorabilia and hope all winning bidders will enjoy their items.
Regarding invoices, while we have spoken to some people directly already, we wanted to make sure everyone was clear. As per the email that was sent to you, we actually used the $1,000 shipping as a placeholder so people would know not to pay the invoice until the shipping charges were calculated. Specifically, here is the statement in the email that was sent to you:
To access your invoice, login to the auction site and select accounts. Please note the shipping amount is initially set by default to an incorrect amount. Invoices may require up to 72 hours for the correct shipping and insurance amounts to be reflected. Thank you!
We will send out an additional email to let everyone know when the invoices have been updated with the correct shipping charges and at that point we can handle the payment for you. Please feel free to let us know if you have any other questions.
While we wanted to use "TBD" in the shipping column, the software required a number in that column so we used $1,000 (with the explanation) to make sure no one paid the invoices before the shipping amounts were calculated. Sorry if it created any confusion.
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