Steiner weighs in on Eli Manning controversy

[trueblue35]

Re: Steiner weighs in on Eli Manning controversy

I just wondering if any of these people that returned items ( Eli Game used)
have come forward. Also who has bought a resold helmet? Its alot of info to follow but the guys helmet who was on TV didn't he buy it from a friend? He should have the friend contact Steiner.

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

I have proof of them reselling a Cubs jersey that I told them wasn't wore in the game stated, mlb authentication was also wrong. Refunded my money, response was they don't have the time or assets to go over every jersey from every team they basically have to take the teams word. I had two cowboys jerseys that were authenticated to the wrong games, the cowboys had misinformed them I provided evidence and jerseys were sent from back to Steiner then to the cowboys for re authentication and then back to me.

Same thing happened with me regarding Cowboys jerseys. They where auctioned as game used in my case but showed no signs of wear. This was a few years ago. I paid so little for them but that was not the point. They stuck game used stickers on them. I called them and argued my case.

I understand it is a big company but should that prevent them from doing research on items? Your reputation is everything in this business.

If a item is returned it is usually returned for a reason. Listen to the consumer and don't turn a blind eye.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

Do you think Steiner will terminate its contract with Eli for him tarnishing their reputation?

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

Besides this, what other controversey if any has Steiner been involved with pertaining to game used items? Wasn't there also some talk awhile back here that they sold blank Yankees game jerseys and someone was selling them on Ebay as customized big name players?

There was a bunch of Steiner COA's signed by Jeter and Ortiz being sold stand alone on eBay. I know Steiner was made aware of it because I emailed them. They never responded and I do not think anything was done about it.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

There was a bunch of Steiner COA's signed by Jeter and Ortiz being sold stand alone on eBay. I know Steiner was made aware of it because I emailed them. They never responded and I do not think anything was done about it.

I once heard that the players don't sign the letters at the same time they give them their game used items. Is that true?

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

Do you think Steiner will terminate its contract with Eli for him tarnishing their reputation?

They should. That would be the right thing to do. As you can see from the statement released by Steiner that is not gonna happen at least in my opinion until it plays out.

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

I once heard that the players don't sign the letters at the same time they give them their game used items. Is that true?

I do not know. I do know the seller had several for sale.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

I do not know. I do know the seller had several for sale.

Are there any official Steiner spokespeople who are also members of this forum that can address some of these issues here to us?

[BCowan]

Re: Steiner weighs in on Eli Manning controversy

Hi all have been reading all the posts and wanted to lend some clarity to some of the comments. First and foremost there is absolutely no truth or evidence to support any claim that Steiner Sports accepted returns on questionable Eli Manning game used items and then resold those items. In all of our years with Eli we have never had an item questioned until the recent story and civil suit happened. To date we have not received any game used Eli Manning items returned, let alone a subsequent resale of them. Regarding the former employee who made comments about everyone knowing items were not authentic I can't say what would prompt such a comment because as a Steiner employee for 9 years and the Director of Retail Sales I can tell you I have never been part of or heard any such comments or conversations. The first time anyone here heard such things was in the NY Post. It is very easy to make comments as an anonymous "source" and that seems to be what has happened here. I really can't get into many details as this is an ongoing civil case and it wouldn't be appropriate to comment much further but those particular statements that are making the rounds needed to be cleared up and responded to.

GMEN regarding your particular issue we would be more than happy to discuss with you, please feel free to contact me and I will connect you with Brandon.

GINGI regarding your comments about the history of Steiner Sports the company was indeed founded in 1987 as Steiner Associates which over the years has grown into Steiner Sports. I'll spare all the history of our company but would love to send you a signed copy of Brandon's book "You Gotta Have Balls" which explains all this in detail, hope that helps in the understanding of where the 1987 number comes from.

Thank you all for reading, wish I could say more but if there are any questions, concerns, comments feel free to reach out to me.

Brooks Cowan
Steiner Sports

[BrianK]

Re: Steiner weighs in on Eli Manning controversy

I'm pleased to see a post from Brooks. It's good that someone in the company is trying to reassure customers. The prepared statement from Brandon did nothing in this regard. The statement reads like it was crafted with the sole purpose of reassuring athletes and teams that Steiner will stand by them at any cost. Customers are not the priority.

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

We shall see how this plays out.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

I'm pleased to see a post from Brooks. It's good that someone in the company is trying to reassure customers. The prepared statement from Brandon did nothing in this regard. The statement reads like it was crafted with the sole purpose of reassuring athletes and teams that Steiner will stand by them at any cost. Customers are not the priority.

Doesn't Brooks have a history on here with the forums, or has that been resolved?

[BCowan]

Re: Steiner weighs in on Eli Manning controversy

Pungent I'm pretty sure that was resolved well over 5 years or however long ago it was and we have all moved on from it but I appreciate the response and your concerns. A member of the forum asked for a Steiner representative to respond to these accusations and that's all I was looking to do. If my response or involvement on the forum is an issue I will refrain from commenting any further.

If anyone would like to discuss any questions or concerns regarding this matter please feel free to contact me directly.

[Steeleraddict]

Re: Steiner weighs in on Eli Manning controversy

But the emails weren't anonymous. Very revealing and transparent in my opinion. And is def a smoking gun if you guys have read them. Hard to refute and would be interested in a response.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

Pungent I'm pretty sure that was resolved well over 5 years or however long ago it was and we have all moved on from it but I appreciate the response and your concerns. A member of the forum asked for a Steiner representative to respond to these accusations and that's all I was looking to do. If my response or involvement on the forum is an issue I will refrain from commenting any further.

If anyone would like to discuss any questions or concerns regarding this matter please feel free to contact me directly.

Brooks, please ask Brandon to create an account here and address some of these issues. It is not uncommon for the CEO's memorabilia companies to post here, such as Barry from MeiGray, Ken Goldin, I think even Jarrod from JO also posted when there were questions or concerns. Considering a number of members here have spent a good deal of money to allow Brandon to be where he is today, the best person to get reassurance from your company is him.