Steiner weighs in on Eli Manning controversy

[Phil316]

Re: Steiner weighs in on Eli Manning controversy

What bothers me is we have member(s) stating they returned items to Steiner for different reasons only to see the items being resold with the same description.

I have emailed Steiner 2 times regarding my question.

"If a buyer returns an item questioning authenticity what happens to that item when returned to Steiner?"

I still have not received an answer or an acknowledgment of getting my email's.

Very frustrating.

I have a feeling this thread is going to get locked very soon. I just hope that in the end it is an eye opener for companies. Do not always take a player or teams word on what you are given. I think most collectors would pay the extra to have a photomatch or even include a 8X10 of that match with the item. This has been proven over and over again. Look at Goldin Auctions they take the time to do the photomatches the best they can considering the limited time they have to set up their auctions.

Also for the companies regardless what your business income is. Hire some knowledgeable employees to do the photomatching. Modern day jerseys are not that hard to match especially with the access these companies have to press photos (like getty images ect). Spend the extra few minutes to do things properly instead of trying to sell 300 jerseys at one time. You will not only build a reputation but in the end you know the product you sell is 100.

A company to learn this from that comes to mind is MeiGray. They have a great system set up. Sure you pay a little more but you know what you are getting is top quality. No frills no gimmicks just great product.

This is gonna be my last post in this thread. I am not a game used guru or anything like that. I am a consumer wanting to know the items I buy are legit.

[10thMan]

Re: Steiner weighs in on Eli Manning controversy

I don't really care what Steiner "says" There is scandal in EVERY industry. I've never been a "hype" typa guy, I'm from San Diego, not the east coast. The more someone hypes something up, the less I'm interested. I've never been impressed with Steiner. The best game used Items I've ever got, I still have, mostly Gwynn stuff. I've shown him plenty of stuff & I always get an honest opinion. We ALL know that a good percentage of game used is junk.

[3arod13]

Re: Steiner weighs in on Eli Manning controversy

I'd like to see B Cowen respond about the Steiner authentication letters being sold without the item.

How did the letters get out of the front door?

Has it been investigated by intra company employees?

As with many others, I've sent numerous emails to Steiner about this, and never received a response. Sent more than 10 emails over a two month period. When you don't respond or try to stop something like this from happening, it doesn't look good.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

If you post anything negative about the Eli controversey on their Facebook page, they will delete it and ban you from posting on their wall.

[allstarsplus]

Re: Steiner weighs in on Eli Manning controversy

What bothers me is we have member(s) stating they returned items to Steiner for different reasons only to see the items being resold with the same description.

Has anyone given us the full details of what they purchased and returned to Steiner and the issues they have along with any proof that the exact item was returned and relisted for sale?

This to me is more disturbing if it can be backed up with facts.

[BCowan]

Re: Steiner weighs in on Eli Manning controversy

This is the 2nd time you have reminded us that you are not an official spokesman for Steiner and that you will stop posting if your involvement in it is an issue.

You post answers and make claims about Steiner but keep reminding us that we should not put any faith in your post.

Why are you posting answers for Steiner if your answers are not to be taken as official statements from Steiner? That would be like me posting as a spokesman for a company without being asked to do so by said company but reminding everyone that I am not the official spokesperson.
This makes no sense at all.

Roady nowhere in any of my posts have I said anything even remotely close to "we should not put any faith in your post". I actually thought my posts were the complete opposite of that as I am posting as someone who can speak with actual facts on this particular thread. Some forum members have commented that Steiner Sports has accepted returns of Eli Manning Game Used items and resold those items, these are statements being made with absolutely no facts and are based simply off of what they've read in the paper. My posts on this issue are as a forum member who knows these statements to be completely baseless and inaccurate, that's why I commented on them. As far as mentioning one time that it was not an official statement, I did that because it is not an official statement. I am participating as a member of the forum and did not wish for my posts to be taken as something from Steiner Sports as only Brandon will be commenting officially on behalf of the company. I had to preface my statements as such because I don't have any interest in seeing my statements in the paper. At the same time I have an obligation to the forum to properly represent myself as a Steiner employee.

I am participating in this thread as a member who has information and knowledge on the thread, I was under the impression that was the purpose of this forum, for members to share information. I am not here to speculate or make statements without facts to support which is why I have really only commented on this thread and the issues that I am certain of relating to it. I don't want to speculate or guess on anything. I'm here to participate in the discussion as all of you are. I will not comment on anything I don't have facts to support. I will also do my best to stay on topic of the particular thread. Also some have asked for Steiner reps to comment and to my knowledge I'm the only Steiner rep who is an active member of the forum so felt if I didn't respond you wouldn't get any response as requested.

Some forum members have asked about the signed LOA's that have been on ebay, on that matter I can say yes Steiner Sports is aware of them and we have made several attempts to have them removed. As you can see we have had no success there. I personally do not know how they got there and we are looking into. To say anything more would be speculation and that I won't do as it serves no purpose. For any members who would like to discuss that with me feel free to e-mail me at bcowan@steinersports.com or call me at 914-307-1004. I sincerely apologize for those of you who have sent e-mails to Steiner Sports and gotten no response. I am always available to discuss any questions or concerns you may have on this or anything for that matter.

I'm not going to get much more into detail on that issue though as it does not relate to this thread. As I've mentioned I don't want to ever speculate or say anything without having facts to support.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

Whenever I watch this video, I think how cool it must be to work for Steiner.

https://v.cdn.vine.co/r/videos/89F31C0A-BEF0-4AF5-B104-353854FACCCB-21190-0000075A936DB150_1b7c5738358.1.3.mp4?versionId=uqke4MWJb6ttkGGqB3NdaFNfpEVv0G.e

Brooks, have you spoken with Brandon and will he be addressing the community here at game used?

[allstarsplus]

Re: Steiner weighs in on Eli Manning controversy

Some forum members have commented that Steiner Sports has accepted returns of Eli Manning Game Used items and resold those items, these are statements being made with absolutely no facts and are based simply off of what they've read in the paper. My posts on this issue are as a forum member who knows these statements to be completely baseless and inaccurate, that's why I commented on them.

First off I think its great that you are posting here as in the very least to be a voice of reason.

And your points are valid and that's why people shouldn't jump to conclusions as it isn't fair to the reputation of this company until all the facts are put out there.

As I've previously posted, "disturbing if it can be backed up with facts" and so far I've seen nobody back up with facts the accusation that a "fake" or incorrect item was returned and relisted for sale in the exact way it was first sold.

[Roady]

Re: Steiner weighs in on Eli Manning controversy

Roady nowhere in any of my posts have I said anything even remotely close to "we should not put any faith in your post". I actually thought my posts were the complete opposite of that as I am posting as someone who can speak with actual facts on this particular thread.

If are not an official spokesperson for Steiner then how can your "facts" or your postings help?
Just asking.

[BCowan]

Re: Steiner weighs in on Eli Manning controversy

If are not an official spokesperson for Steiner then how can your "facts" or your postings help?
Just asking.

Roady I guess in this particular instance for you personally they can not help. For others on the forum perhaps my "facts" as you refer to them and postings lend some clarity simply because I am a forum member who has an area of expertise on the topic being discussed. Are we now discrediting anyone who posts unless they are doing so as an official spokesperson? What does that do to all the other posts on this thread? I don't believe any of the statements of Steiner Sports reselling Eli Manning items that were returned were made as official statements, yet they continue to be falsely made.

I'm participating in this discussion the same as you and all others. At this point though I'm beginning to become confused by what we're even discussing.

[BCowan]

Re: Steiner weighs in on Eli Manning controversy

First off I think its great that you are posting here as in the very least to be a voice of reason.

And your points are valid and that's why people shouldn't jump to conclusions as it isn't fair to the reputation of this company until all the facts are put out there.

As I've previously posted, "disturbing if it can be backed up with facts" and so far I've seen nobody back up with facts the accusation that a "fake" or incorrect item was returned and relisted for sale in the exact way it was first sold.

Thank you AllStars, appreciate that.

[Roady]

Re: Steiner weighs in on Eli Manning controversy

Roady I guess in this particular instance for you personally they can not help. For others on the forum perhaps my "facts" as you refer to them and postings lend some clarity simply because I am a forum member who has an area of expertise on the topic being discussed. Are we now discrediting anyone who posts unless they are doing so as an official spokesperson? What does that do to all the other posts on this thread? I don't believe any of the statements of Steiner Sports reselling Eli Manning items that were returned were made as official statements, yet they continue to be falsely made.

I'm participating in this discussion the same as you and all others. At this point though I'm beginning to become confused by what we're even discussing.

Your first post in this thread.........
"Hi all have been reading all the posts and wanted to lend some clarity to some of the comments. First and foremost there is absolutely no truth or evidence to support any claim that Steiner Sports accepted returns on questionable Eli Manning game used items and then resold those items. In all of our years with Eli we have never had an item questioned until the recent story and civil suit happened. To date we have not received any game used Eli Manning items returned, let alone a subsequent resale of them. Regarding the former employee who made comments about everyone knowing items were not authentic I can't say what would prompt such a comment because as a Steiner employee for 9 years and the Director of Retail Sales I can tell you I have never been part of or heard any such comments or conversations. The first time anyone here heard such things was in the NY Post. It is very easy to make comments as an anonymous "source" and that seems to be what has happened here. I really can't get into many details as this is an ongoing civil case and it wouldn't be appropriate to comment much further but those particular statements that are making the rounds needed to be cleared up and responded to. "

Maybe I am confused. Who knows.
The above from you reads like you are stating it as fact not opinion.
Please carry on and I will not ask you any more questions.

[Roady]

Re: Steiner weighs in on Eli Manning controversy

I don't want to be the scapegoat for getting this thread locked so I am bowing out of it.
I will not post in it again.

Didn't mean to start a pissing match but I just asked a question.

[sportsnbikes]

Re: Steiner weighs in on Eli Manning controversy

Some forum members have asked about the signed LOA's that have been on ebay, on that matter I can say yes Steiner Sports is aware of them and we have made several attempts to have them removed. As you can see we have had no success there. I personally do not know how they got there and we are looking into. To say anything more would be speculation and that I won't do as it serves no purpose. For any members who would like to discuss that with me feel free to e-mail me at bcowan@steinersports.com or call me at 914-307-1004. I sincerely apologize for those of you who have sent e-mails to Steiner Sports and gotten no response. I am always available to discuss any questions or concerns you may have on this or anything for that matter.

I'm not going to get much more into detail on that issue though as it does not relate to this thread. As I've mentioned I don't want to ever speculate or say anything without having facts to support.

Thanks fore responding on the LOA issue. For myself, foremost I wanted to be sure someone was aware and really only wanted an acknowledgment. When one isn't give, then it looks fishy.

Thank you again for responding. Hopefully someone is held accountable.

[pungent]

Re: Steiner weighs in on Eli Manning controversy

Not sure why Brooks is evading my question about Brandon, but it's probably safe to say he's not coming here to address our concerns. Give your book the title "You gotta have balls" but don't have any to come here to speak to us. Even if the allegations turn out false, who would want to support a company led by someone with such character?