Shipping to Canada Question

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  • Sincityson
    replied
    Re: Question about shipping to Canada

    I've heard people having issues with Italy as well, I'm not sure why, the postal system there seems to be very organized.. Luckily I've never had anything lost when sending there.

    Apparently the most problematic places are Malaysia, Indonesia, and some of the eastern European countries. Lost one pack sending to Malaysia, yet had several others that arrived within one week. Never lost anything to the US or Canada. Also never lost anything to Mexico, yet only sent a few packages there.

    Originally posted by Lokee
    I have shipped alot of things to Canada. I can say this, between Canada and Italy I have lost about 5 or 6 packages. I have also lost a couple using USPS within the USA as well.

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  • Lokee
    replied
    Re: Question about shipping to Canada

    I have shipped alot of things to Canada. I can say this, between Canada and Italy I have lost about 5 or 6 packages. I have also lost a couple using USPS within the USA as well.

    Leave a comment:


  • Sincityson
    replied
    Re: Question about shipping to Canada

    I stand by my statement 100%, and so will the majority others. Canada Post is considered one of the best postal systems in the world, and their service is for the most part top notch. I have a few friends that have work there in various capacities and am very aware of how they operate.

    So you had a bad experience, everyone does every so often, it's happens. No need to knock the system though.. I guess I can't explain it if you've never been to Canada or understand the system,etc.. LOL all you want.

    Originally posted by NYCrulesU

    Just not worth it. As for the comment about Canada being the safest country to ship to, thanks. That actually made me LOL. Needed a good one today.

    Leave a comment:


  • NYCrulesU
    replied
    Re: Question about shipping to Canada

    Originally posted by sylbry
    Same thing happened to me with an Arod batting glove. I had the receipt showing I shipped it and I had the Canadian customs form number. Paypal didn't care and sided with the buyer. I will never sell to anyone in Canada again.

    Same here. I will ONLY ship within the US. As mentioned here already, PayPal is useless when you get scammed from outside the country. They're not much help when you get scammed from within the US, but totally useless when it's from Canada or overseas. Many buyers in Canada know this, they use the failed sytem to their advantage. Anyone who does not see this clearly is behind the times and should get out more often.

    Just not worth it. As for the comment about Canada being the safest country to ship to, thanks. That actually made me LOL. Needed a good one today.

    Leave a comment:


  • Sincityson
    replied
    Re: Question about shipping to Canada

    I wouldn't draw that conclusion on just one item. Things like that will happen from time to time. Canada is without question the safest country in the world to ship to from the USA.

    Originally posted by sylbry
    I will never sell to anyone in Canada again.

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  • Sincityson
    replied
    Re: Question about shipping to Canada

    Although UPS has excellent service and tracking, etc.. I would never use them. They absolutely charge over the top on brokerage/duty fees when packages arrive if they aren't marked as a gift and a low value. If more than FedEx/Puraltor and USPS. It's essentially a ripoff.

    Expect a nice bill if you get anything of value sent by UPS. Besides it costs more to send via UPS for almost the same service as USPS if it's just basic mailing. I'd only use UPS if it's an extremely rare or valuable item.

    sCs

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  • STLHAMMER32
    replied
    Re: Question about shipping to Canada

    Originally posted by sylbry
    That number didn't do quat for me. I provided that number to paypal and they still sided with the buyer.
    Yep I talked to the claims department and they said it would not be enough to go in my favor. Lost my product and my money.

    Leave a comment:


  • sylbry
    replied
    Re: Question about shipping to Canada

    Originally posted by TriplexXxSports
    Sure there is - every time you print a Priority label you get a confirmation number.

    Here's a copy of a Priority Label for Canada. I circled the Delivery Confirmation number.

    .
    That number didn't do quat for me. I provided that number to paypal and they still sided with the buyer.

    Leave a comment:


  • sylbry
    replied
    Re: Question about shipping to Canada

    Originally posted by STLHAMMER32
    I lost a few of my favorite Josh Hamilton items shipping to a scammer in Canada who never emailed me with any problems and then 2 months later filed a claim that they were never received. I lost my items and had to refund him his money. Bad experience to say the least.

    Same thing happened to me with an Arod batting glove. I had the receipt showing I shipped it and I had the Canadian customs form number. Paypal didn't care and sided with the buyer. I will never sell to anyone in Canada again.

    Leave a comment:


  • TriplexXxSports
    replied
    Re: Question about shipping to Canada

    If you have a copy of the original shipping label (like the one I pictured) which verifies the confirmation number - and they can look that number up via USPS and confirm that it was delivered, PayPal won't have a leg to stand on.

    Just because the website doesn't show the address or zip that the item was delivered at, they can cross check the actual address with the original shipping label.

    Leave a comment:


  • TriplexXxSports
    replied
    Re: Question about shipping to Canada

    Originally posted by otismalibu
    So do you still need to take that to the post office and fill out the customs form in person? I didn't think you could just print postage and drop off an int'l package.

    That's a much better option.

    Still, one package took exactly 30 days from STL to the east coast of Canada. Not worth it, to me.
    You can request free carrier pick-up at your location. No need to go anywhere.

    Leave a comment:


  • TriplexXxSports
    replied
    Re: Question about shipping to Canada

    Originally posted by both-teams-played-hard
    TripleX
    You posted a scan of a customs number. It is not a tracking number. It proves that the item has been sent, but will not confirm delivery.
    The item must be sent EXPRESS mail or REGISTERED mail. Without a tracking number they can easily get the money back with PayPal. Express mail is roughly $20.
    Seems like delivery confirmation to me....

    .
    Attached Files

    Leave a comment:


  • both-teams-played-hard
    replied
    Re: Question about shipping to Canada

    Originally posted by Jays1fan
    Again not true and you are mistaken.
    Here is the Paypal info:
    Proof of delivery
    Proof of delivery is acceptable documentation if a buyer files a claim, chargeback, or reversal for either an unauthorized payment or merchandise not received. You need online tracking information from a shipping company that:[LIST=1][*]Shows the status as delivered.[*]Shows the date of delivery.[*]Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).
    We are talking about delivery to Canada. The customs information you showed does not have a city or providence or Canadian postal code or equivalent. A buyer can do a chargeback with PayPal, when shipping to Canada, if all the seller has is a customs number. Just call the PayPal "claims" department.

    I wish to hang up, before this becomes a pee-pee match.

    Good night and God Bless.

    Leave a comment:


  • STLHAMMER32
    replied
    Re: Question about shipping to Canada

    Originally posted by both-teams-played-hard
    According to PayPal, a seller is only protected by shipping with a tracking number. A customs number just proves it crossed the border at Canadian customs. PayPal does not recognize the item as being delivered, just because it reached the country of Canada. EXPRESS mail and REGISTERED mail are the only services used by the Post Office that offer tracking numbers to Canada. I do not know the regulations of UPS.

    ball don't lie
    I tried to provide these customs numbers to paypal and lost my case. They said they needed actual proof of delivery. I am sure plenty of transactions go well in Canada but my one and only turned out horrible so I will only ship in the U.S.

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  • Jays1fan
    Guest replied
    Re: Question about shipping to Canada

    Originally posted by both-teams-played-hard
    According to PayPal, a seller is only protected by shipping with a tracking number. A customs number just proves it crossed the border at Canadian customs. PayPal does not recognize the item as being delivered, just because it reached the country of Canada. EXPRESS mail and REGISTERED mail are the only services used by the Post Office that offer tracking numbers to Canada. I do not know the regulations of UPS.

    ball don't lie
    Again not true and you are mistaken.
    Here is the Paypal info:
    Proof of delivery
    Proof of delivery is acceptable documentation if a buyer files a claim, chargeback, or reversal for either an unauthorized payment or merchandise not received. You need online tracking information from a shipping company that:
    1. Shows the status as delivered.
    2. Shows the date of delivery.
    3. Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).
    4. For payments of $250 USD (or local currency equivalent) or more, includes proof of the recipient's signature to confirm delivery.
    It is Not a "Tracking Number" that they want but "Tracking Information".
    So the Number thta XXX provided , DID show what paypal wants.
    Now, you can Use USPS EXPRESS and get both Insurance and Signature Confirmation ..The Same that you get with UPS .but it will cost you more.

    Leave a comment:

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