shipment damaged?

[Dach0sen0ne]

Re: shipment damaged?

Joel (or anyone else here) -

For FACTUAL information, could someone post a link to the eBay shipping RULE that states what Joel claims as fact?

I did a search on eBay and it takes you to 'answers' from eBay Sellers and Buyers, but I couldn't find on eBay's new convoluted site a direct link to any selling RULES regarding Insurance.

I am simply asking for a LINK that shows this stated by eBay (the company) in black and white.

I have always listed with Free Shipping and Insurance Optional and have never had an issue. My last auctions were about 3-4 months ago, so if this has changed since then, I would just like to see the actual RULE.

Thanks.

- Smitty

http://pages.ebay.com/help/policies/selling-practices.html

Click on "Shipping and Handling Costs" and then look at "What you're not allowed to charge"

[xpress34]

Re: shipment damaged?

By the way - for Historical and Factual Reference, here is the link where Greg stated that BOTH members would be suspended:

Ruth, opinons please thread - post #31

The two individuals referenced were Sammy and Trsent.

As I stated earlier, Sammy is still banned and Joel - not even a slap on the wrist.

The thread - in it's entirety - may be read here:

Ruth, opinons please

- Smitty

[xpress34]

Re: shipment damaged?

http://pages.ebay.com/help/policies/...practices.html

Click on "Shipping and Handling Costs" and then look at "What you're not allowed to charge"

Thank you! I was looking for that forever yesterday, but when I did a search on eBay it took me to the 'questions' area which are answered by other users.

All the best -

Smitty

[xpress34]

Re: shipment damaged?

At the risk of really starting something here - and due to the nature of the linked thread having to do with Authenticators - does anyone else find it an interesting juxtaposition that some here 'champion' the cause of the Authenticators AND 'champion' that SHIPPERS are responsible for Insuring what they ship, yet Authenticators (such as PSA/DNA) make YOU as the 'purchaser' (i.e. buyer) of their services pay to insure your stuff BOTH directions.

As the Shipper and the Receiver, PSA/DNA at NO time (even as the shipper returning your item) ever pays for the Insurance. That is on YOU as the 'buyer' of their service.

Check their charts - you have to declare a value and pay for shipping that covers insurance up to that declared value.

I just thought it was an interesting change of perspective on this argument.

This means they are NEVER responsible for your items care or how it ends up in shipping.

Just my .02

- Smitty

[trsent]

Re: shipment damaged?

I'm not going to get into a debate here. I show my company name in every post as it is my signature. I am not promoting my sports marketing company with my signature - No one here is looking for book appearances for Chicago based athletes, are they? It is my name and company name - I am not promoting anything other than attaching a company name to my name as that is who I am. No links to my business as I am not here to promote my sports marketing group. There is no issue with this.

As for the Sammy debate - Sam Johnson was not a real person - He was a fake persona, aka Stephen Koschal who court systems removed his web site because he was found in the wrong. For years he posted here and when it was time to prove he was a real person he couldn't.

You all can gang attack me, but my points were eBay rules based and moral issues aside - No buyer should be left holding a finical loss for a package that wasn't delivered no matter what the reason. Buyers do not have to ask for insurance when ordering an item on eBay - It is eBay's rules to protect buyers.

It sucks for sellers, but that is how it is and guess what - In the real world of mail order that is how it works also.

I'm glad to hear the money was refunded to the buyer and I am sorry if anyone thought I was attacking their post - I was just posting facts based on how eBay operates in 2012. I appreciate the link to show it is against eBay rules to charge extra for insurance - This policy as been in place for a few years now.

Personally, each and every listing I have is 100% free shipping within the USA and we bend over backwards to make sure customer are satisfied because that is what eBay asks of all sellers here in 2012.

I am sorry if anyone misunderstood my original post, but it was not meant to be an attack or a debate over morals - I was simply posting eBay policies to make sure everyone understood the buyer isn't liable for a lost shipment no matter what the rationale.

[CampWest]

Re: shipment damaged?

Here is another direct link...

http://pages.ebay.com/help/pay/shipping-problems.html

2nd paragraph...

Remember, the seller is responsible for the item until it is in the buyer's possession. eBay protects buyers if items arrive damaged, and sellers should consider insuring their items to protect themselves against loss.