The Response I got from X Bats

[indyred]

Re: The Response I got from X Bats

http://cgi.ebay.com/DAVID-ORTIZ-GAME...QQcmdZViewItem

http://cgi.ebay.com/MIKE-LOWELL-SIGNED-2007-GAME-USED-WORLD-SERIES-BAT_W0QQitemZ120180012422QQihZ002QQcategoryZ60596QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Which one or is both real or are both fake?

Look I'm not an expert on bats and certainly not WS bats...

The thread wasn't about WS BATS and was only embued by Gameused to bolster his position that he got good service from X Bats, good for him...I got just the opposite and there is no excuse for it.

I didn't post to create get into an argument, but I certainly wouldn't be putting dowm my money on a X Bats WS Bat that is said to be game used when you consider you can order them with apparently no differences.

The response Gameused should have got from the horses mouth would have been, the real ones don't have the team name on them as that seems to be the nexus of Gameused argument.

I don't think there is comformity as it appears that WS bats can come with or without the teams name on them from different makers and from the same makers.

It would be nice if X Bats instead of saying to me that since I'm not a paying customer to take a hike and them to denegrate me because I'm a Game Used afficianato and that we are all morons because most of the stuff is fake anyway...

Yeah, I must be living in a fantasy as Gameused said and haven't a clus to the real facts.

Why are you bringing up Louisville Slugger bats in this? You can't go and order these type of bats. The Lowell is about as good as it gets. Straight from PMI (who he works with) a picture of him holding the bat and signed. I wonder what the bat sold for. The auction was ended early. The bat shows some use.
I wish the Ortiz bat had better pictures on use. It's not a World Series labeled bat. But many player's don't use the labeled World Series type bats in the World Series. Probaly more just use the regular bats from the season/playoffs, than the brand new issued bats the companies make for them right before the series starts that are labeled World Series. My guess on the Ortiz bat, is that it is game used or issued bat that someone had him sign it World Series champs ect. He didn't sign it game used in the World Series. Might have been just a regular season bat someone had signed and is using the wording of the autograph inscription to make it seem like it was used in the World Series.

[bigjimsguitars]

Re: The Response I got from X Bats

indyred and allstarplus:

My intention of this thread was not to be a debate on WS Bat Labeling as it turned into....

I only pointed out that there is no set rule of thumb for WS Bat labeling....

I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands.

The issue I presented is the rude, insulting responses I received from a representative of X Bats with regard to a Game Used Bat I recently obtained that happened to be made by them. I merely asked them when Eric Gagne may have ordered the model I have of his and the response was we only give that information out to paying customers.

Which I responded, that is crass and not good business...

Tell you what, I will copy and paste the whole dialog for all to see and then you can see my side of this:

I make more than the $.39 your Game Used ass makes in a year.


on 11/11/07 2:17 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:

You are amazing....I make more money in one day than you in a whole year, not that even matters...my simple question could and should have been answered in a professional manner instead of the crap I got from you. Usually I would just laugh it off, but something about you really is wanting me to do something about you and that is to report you to someone in authority at X Bats as you clearly are a lower level employee with some sort of personality issues.

X Bats <CustomerService@XBats.com> wrote:

We make bats for real players not the slime collectors that send kids to get autographs and have ruined kids collecting baseball cards. We know the difference between real bats and the fakes but you morons out there don’t and deserve every screwing you get. Get a life. Get a job.

on 11/11/07 12:05 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:

Sounds like I need to call someone in person on Monday....what an axxhole you are!

X Bats <CustomerService@XBats.com> wrote:

Sounds like a club for a whole bunch of morons buying bogus stuff from guys who have IQs in the mid thirties. The Used Community. Apt name.

on 11/11/07 11:57 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:

You guys are too much, what great Public Relations....I will pass your email on to the Game Used Community!

X Bats <CustomerService@XBats.com> wrote:

It’s not our job to identify memorabilia. From our experience 99% off it is fake and we don’t need to waste our time to help the suckers out there remain suckers. Frankly, it’s people who have attitudes like yours that prompted us to have this policy.

By the way, when did you last purchase an X Bat?

on 11/11/07 11:40 AM, ernest mead at bigjimsguitars@sbcglobal.net wrote:

Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!

X Bats <CustomerService@XBats.com> wrote:

We don’t give out that information, sorry. We only do this for customers who buy bats from us.


on 11/10/07 9:00 PM, bigjimsguitars@sbcglobal.net at bigjimsguitars@sbcglobal.net wrote:





Hi:

I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered.

Thanks in advance,

Jim

[bigjimsguitars]

Re: The Response I got from X Bats

Continued:

You’re not a customer, axxhole.


on 11/11/07 1:56 PM, ernest mead at bigjimsguitars@sbcglobal.net wrote:

Well, the feedback I've received about the CS at X Bats is about the same, rude and don't give a shit...yet they flood the market with the exact same bats as the pros order as they just don't care...yet when you inquire they blow you off as some sort of fool and say that 99% of the stuff being peddled as X Bats game used is bogus....go figure.

Profits before ethics and integrity should be X Bats motto!

X Bats <CustomerService@XBats.com> wrote:

Axxhole, maybe, moron, nope! You’ve got that one all to yourself and your Used Community Club.

[brianborsch]

Re: The Response I got from X Bats

If they have employees like that, they are a shitty company. I have had similar rude experiences from Xbats as well as some pretty short ones. Once I sent a simple email asking about a Delmon Young model Xbat, and they said:

"See our website for model information."

Like that answers my question about a particular model Delmon ordered.

Then I clarify (by repeating what I said earlier) and they said:

"THAT INFORMATION IS CONFIDENTIAL!"

Well why didn't you say that the first time, jack-ass?!? They must have a couple of employees who are real dick-necks, or they just totally suck in morale. Either way, I pray they become unsuccessful.....

[bigjimsguitars]

Re: The Response I got from X Bats

Brian,

Not sure who you spoke with in customer service but I just e-mailed them last night about their W.S. bats for sale on their website and got a timely response today.

X-bats stated that the player model bats being sold on their web site will have Pro Trophy on the barrel and the pro players game bats have Pro Model.

Also I noticed that Manny Ramirez bats from the ALCS and World Series dont have the team name branded on the bat like the ones offered on the web site

Bobby

I would like to see a copy and paste of the email you got from X Bats....

[sylbry]

Re: The Response I got from X Bats

You initially wrote:

"I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered."

They responded with:

"We don’t give out that information, sorry. We only do this for customers who buy bats from us."

As an outsider looking in I don't really see a problem with this. They responded with a "no" and a reason. Fair enough. It was until you fired back with, "Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!" that the problem really started.

You asked for a favor and they didn't obligue (with no real reason to). A simple thank you for your time was warranted, not a tirade. The only fault I see here of the X-bat's employee was in responding to your follow up emails, which if they didn't you probobly would have posted how unprofessional X-bats is in that they will not respond to emails.

That's my two cents.

[bigjimsguitars]

Re: The Response I got from X Bats

You initially wrote:

"I just obtained a Game Used Eric Gagne Bat that is unfinished, doesn't have a flag and is a model 16 and has a block Eric Gagne.

Can you tell me when Eric ordered bats that meet the above specifications and how many he ordered."

They responded with:

"We don’t give out that information, sorry. We only do this for customers who buy bats from us."

As an outsider looking in I don't really see a problem with this. They responded with a "no" and a reason. Fair enough. It was until you fired back with, "Well that's pretty crass and bad business and I will be sure not to buy anymore X bats!!!" that the problem really started.

You asked for a favor and they didn't obligue (with no real reason to). A simple thank you for your time was warranted, not a tirade. The only fault I see here of the X-bat's employee was in responding to your follow up emails, which if they didn't you probobly would have posted how unprofessional X-bats is in that they will not respond to emails.

That's my two cents.

Point taken, but I have never heard of any company that wouldn't provide information about their products...moreover, how would they know I hadn't bought a bat from them directly? It was implied that if I were a paying customer they would have given me the information.

I own and operate a small business and I certainly would never treat any "potential" customer in such a fashion.

Their response might have been, sorry, but that information is not available, period and I would have went on my merry way!

However, the true color of the person responding to me came out loud and clear to say the least and there is no justification for what he said to me or anyone.

[brianborsch]

Re: The Response I got from X Bats

Amen! X-bats and their employees are the suckiest bunch of sucks that ever sucked! Definitely a company I (as well as MLB) can do without. There are too many bat companies anyway.

I spit on their haircuts......

[gameused]

Re: The Response I got from X Bats

I get really good laugh when I read your writings bigjim!

I'm trying to understand what your saying but you make no sense at times. You post a link to pictures of the two 1993 WS Phillies bats, that was 14 years ago!! I thought were talking about present day WS labeled bats.

Then you post a link to an Ortiz bat on ebay that is obviously not game used, just signed by Ortiz saying 2004 WS champs and whats wrong with the Mike Lowell WS bat, looks legit to me, any Red Sox collector would love to have that bat in their collection!!

You posted: "I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands."

Well have you figured out that your Gagne X-bat just may be a BP bat, you should know that Gagne was a closer with the Dodgers and may have no at bats during a game with your X-bat and trying to get a timeline for a photo match is really being unrealistic! In fact Gagne from 2002 thru 2007 had a total of only 4 at bats during MLB games!

Also, why do need a copy and paste of the e-mail that was sent to me? I told you exactly what was written to me on regards to my question on X-bat WS bats offered for sale on their website!

Seems like you had a bad time with one X-bat employee and then you try to bash whats being sold on their site. X-bats is a legitimate company that makes quality game bats from amateurs and pros and with Manny using their bats to hit 4 home runs in the post season, I think they will be around for a long time!

[bigjimsguitars]

Re: The Response I got from X Bats

I get really good laugh when I read your writings bigjim!

I'm trying to understand what your saying but you make no sense at times. You post a link to pictures of the two 1993 WS Phillies bats, that was 14 years ago!! I thought were talking about present day WS labeled bats.

Then you post a link to an Ortiz bat on ebay that is obviously not game used, just signed by Ortiz saying 2004 WS champs and whats wrong with the Mike Lowell WS bat, looks legit to me, any Red Sox collector would love to have that bat in their collection!!

You posted: "I'm not an expert on WS Bats and certainly am not an expert on Game Used Bats, but kind of can figure it out when their in my hands."

Well have you figured out that your Gagne X-bat just may be a BP bat, you should know that Gagne was a closer with the Dodgers and may have no at bats during a game with your X-bat and trying to get a timeline for a photo match is really being unrealistic! In fact Gagne from 2002 thru 2007 had a total of only 4 at bats during MLB games!

Also, why do need a copy and paste of the e-mail that was sent to me? I told you exactly what was written to me on regards to my question on X-bat WS bats offered for sale on their website!

Seems like you had a bad time with one X-bat employee and then you try to bash whats being sold on their site. X-bats is a legitimate company that makes quality game bats from amateurs and pros and with Manny using their bats to hit 4 home runs in the post season, I think they will be around for a long time!

I'm glad you got a laugh out of it, I didn't. The bat probably isn't a BP bat as it doesn't have enough ball marks and in fact only has one ball mark that I can detect....yes, Photo-Matching is probably a long shot...but knowing when it was made would have been nice.

You are the one who brought into the thread the WS Bat thing to begin with.

Out of courtesy, would you copy and paste their email response to you.

More to the point, why was there a need for an employee of X Bats to say that 99% of the stuff being passed off as Game Used is crap? Could it be because he knows something we don't?!

There are many bat makers out there who make a great bat that actually provided customer service, even for those who aren't paying customers...gee what a concept.

[bigjimsguitars]

Re: The Response I got from X Bats

For the record, Gagne has actually had 86 Plate appearances all with the Dodgers and the last was in 2004 when he had 3 ab's ...in his first 3 years with the Dodgers he had 82 ab's....

[gameused]

Re: The Response I got from X Bats

You seem to misunderstand me, I got a laugh from your ramblings and links to posts that really make no sense to what were discussing, that being W.S. labeled pro player X-bats! Not at your e-mails directly with X-bats customer service!

Here's the thread you wrote that started the questions on the W.S. X-bats, that is now posted on this thread.

http://www.gameuseduniverse.com/vb_forum/showthread.php?t=12138

[bigjimsguitars]

Re: The Response I got from X Bats

You seem to misunderstand me, I got a laugh from your ramblings and links to posts that really make no sense to what were discussing, that being W.S. labeled pro player X-bats! Not at your e-mails directly with X-bats customer service!

Here's the thread you wrote that started the questions on the W.S. X-bats, that is now posted on this thread.
http://www.gameuseduniverse.com/vb_f...ad.php?t=12138

Good for you...but you seem to want to dodge the real issue that I present....and then you won't copy and paste the aledged email you got from X Bats...Gee, I wonder why.

The real issue is that X Bats clearly will make the same bat as they ship to the Pro's to the General public with the same label and markings for a price of $95.00 + shipping.

Could it be that you don't want this out of the bag as it may hurt the value of some of your bats that may or may not be the real deal?

I love the deflection tactics you use...the mark of a real pro.

I already stated that I'm not an expert in Bat's, but I take it you are?

I love how you defend X Bats and the impish behavior of their employee(s) cause they make great bats...so do over a dozen other makers and I bet they readily provide anyone who has a legitimate inquiry an answer.

You clearly are not a nice person, but I really don't want to make this a personal thing as you clearly are.

[bigjimsguitars]

Re: The Response I got from X Bats

Gee, what a suprise, I called X Bats and the person who answered was just as rude as the person I got on the email side of things.

Does anyone know who I can contact in their company to lodge a complaint to?

I probably shouldn't take all of this so personally, but it is so anti to what I'm about that it for some reason got to me....

[sylbry]

Re: The Response I got from X Bats

Point taken, but I have never heard of any company that wouldn't provide information about their products...moreover, how would they know I hadn't bought a bat from them directly? It was implied that if I were a paying customer they would have given me the information.

I own and operate a small business and I certainly would never treat any "potential" customer in such a fashion.

Their response might have been, sorry, but that information is not available, period and I would have went on my merry way!

However, the true color of the person responding to me came out loud and clear to say the least and there is no justification for what he said to me or anyone.

True color? What color does that make you then?

How on earth would they have seen you as a potential customer? Potential customers don't ask for someone else's records. I see no reason why they would provide you with company/client records. Quite frankly you deserve everything you got for telling them it is "bad business" to not comply with your request.

Let it go. Your attempts to villify X-bats is backfiring.